Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Big Fight With NAT WEST ***WON***


Deller
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6209 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I'm hoping they wont get time to, because there isn't really that long between now and 3rd Jan, what with Xmas in between. :D

 

I just have this horrible feeling that dealing with your claim is going to take up all their resources between now and January, I won;t get their defence in time, I'll get cross, call the Court on Jan 4 and...

Get a default judgement!

Yippee!

Power to your elbow, Deller!:D

W

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites

  • Replies 718
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Perhaps I should give Cobbetts a call then and keep them on the phone for a couple of hours, then the same tommorrow, then the next day and so on right up til 3rd Jan. Do you reckon that'll keep them busy enough.....then you can all file for judgement!

 

PMSL

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

I love it!

:D

Send me a bill for your phone calls. I'll split it with everyone who benefits!

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites

Oh don't worry, I'll phone from work! ;)

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

Lmao

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites

Apparantly on BBC2 tonight 10pm Moneywise programme will be looking at people who've successfully claimed back bank charges, lets hope Cobbetts are watching and decide to throw in the towel.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

That would be nice!

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites

Guest Battleaxe

The finishing line is getting closer Deller. It's been a long haul.

 

Let's hope Cobetts are watching the programme tonight.

 

Ally did the cheque from Cobbetts bounce? LOL>>

Link to post
Share on other sites

Well that looks like you are getting somewhere at last Dellar, hope you get your money by then, definitely don't think they can get defence redone by 4th January if it takes them until a deadline of 28 days to get other defence's in.

 

Exactly what I'm thinking.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

well i looked for that program but it wasnt on

18/10/06 sent lba for current account

18/10/06 claim issued against NatWest for £2,495.00

30/09/06 O'Neill V NatWest - declined offer of £1216.00 sent responce to settlement letter

30/09/06 O'neill v Woolwich plc mortgage account sent Data Protection Act notice for not replying

30/09/06 Oneill v citifinancial sent S.A.R - (Subject Access Request)

30/09/06 O'neill V Capital One sent S.A.R - (Subject Access Request)

 

If u can do it, SO CAN I!!!!!!!!!!

Link to post
Share on other sites

It's on now. BBC2

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

The programme was ok but for all of us already claiming, it is basically what we all ready know, but the bank trying to change tactic and call it a service!!!! I think that is even more disgusting. And now we know that £2.50 to the highest of £4.50 is what they should be charging us, which we basically knew all along.

 

Also Dellar:

What you have had through from the court, is it Bristol Court?? If so maybe I should of changed court on AQ as Bath seem to be very slow.

Link to post
Share on other sites

"And now we know that £2.50 to the highest of £4.50 is what they should be charging us, which we basically knew all along."

And those are at the very top end, according to the boys in blue suits.

I found it quite uplifting, thinking of the hundreds of thousands (or more) people watching, who will now go after the banks for their money back.

And what about the bank execs who were watching? Surely, they must know the game is up if even the Ombudsman is saying, loud and clear, justify the charges or pay them all back.

As for calling it a 'service', well, bring it on! Sale of Goods Act; and the Unfair Terms in Consumer Contracts Regulations, plus - haven't we all asked them about manual intervention? There is no service.

Didn't Angela Knight look shifty and unconvincing??

And what about the judges who may have been watching?

:D:D:D:D

(I can't help myself!)

Westy

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites

Fascinating read this post..has inspired me to start my own claim with Nat West (It's only £300 but what the hell eh?) I just rang them actually, and they're going to send me all my statements from last 3 years (only had account that long), and it'll only cost me £5, have to say that the lady I spoke to knew about the BBC prog gone out tonight and she was REALLY nice to me and very helpful!! -- hmmmm, sign of things to come I hope!

Just hate every DCA out there

Link to post
Share on other sites

Hi, pmhfc

You are young, grasshopper, but you will learn!:)

The individuals, in the branches especially, are generally very pleasant and well-meaning. But just wait till you encounter Customer Relations Department (their idea of relations seems to be more carnal than caring - i.e., they want to screw you), Stuart Higley and - most dread of all - the jabberwok that is....Cobbetts!

(Parents cover their children's ears; old ladies look shocked. CofE vicars implore society to show understanding and compassion):D

No matter - there are plenty of people willing to help. They may take over your thread and argue about an arcane point of law for a while, but they mean well.

Set up your own thread, keep us posted with your progress and feel free to ask any questions you wish. If we can help, we will.

Westy

  • Haha 1

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites

Westy,

 

Such inspiring and true words..........

 

 

(Im inspired just back from real ale.......as recommended also here)

 

 

 

Innocent :)

:D CLICK MY SCALES IF I HAVE BEEN USEFUL :D

*

BARCLAYCARD WON £307

*

CAPITAL ONE WON £2.1k

*

NATWEST WON £3.4k

*

LLOYDS TSB CURRENT

Start 26/4 LBA 7/6 conLBA 22/1 N1 12/3 AQ 3/5/07ONHOLD

MORE THAN/ LLOYDS MCARD

Start 2/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING

MONUMENT VISA

Start 1/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING

NATWEST BUSINESS

RESEARCHING

Link to post
Share on other sites

"And now we know that £2.50 to the highest of £4.50 is what they should be charging us, which we basically knew all along."

And those are at the very top end, according to the boys in blue suits.

I found it quite uplifting, thinking of the hundreds of thousands (or more) people watching, who will now go after the banks for their money back.

And what about the bank execs who were watching? Surely, they must know the game is up if even the Ombudsman is saying, loud and clear, justify the charges or pay them all back.

As for calling it a 'service', well, bring it on! Sale of Goods Act; and the Unfair Terms in Consumer Contracts Regulations, plus - haven't we all asked them about manual intervention? There is no service.

Didn't Angela Knight look shifty and unconvincing??

And what about the judges who may have been watching?

:D:D:D:D

(I can't help myself!)

Westy

 

So what will become of their new tactics, perhaps the banks will try and use these figures to calculate early settlement offers. We already know the credit card companies are making offers of "the difference between the charges incurred on the account and the new OFT ruling of £12 maximum charge". It wouldn't suprise me in the least if the institutions started refuting to making offers of "the difference between charges incurred on the account and what is deemed to be the maximum allowable charge of £4.50", and then trying to use the arguement as stated on T.V.

 

I can only see this becoming a bigger problem for the banks afer last nights show, which will eventually make the courts even busier (as if they couldn't cope already), and probably make the whole process for the likes of you and me an even more drawn out one. I'm glad I started when I did, but also can't wait to se what sort of revolt against the banks this causes.

  • Haha 2

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

I missed the show, but am utterly delighted to hear it! will have a quick squizz at the website link and quote it with abandon in Natwest today.

 

Re customer service - I have found everyone in Natwest to be lovely and v helpful ... right up to Mr Higley and the lady who called me at the end of last week demanding I get my overdraft back under the limit that is now over the limit because of the charges, and of course will be another £28 over the over because of the charge created by the charge for being over ... :mad: ... oh the joys of modern life ... x Debs

Link to post
Share on other sites

It's a shame there is no mention of this site on the BBC pages? I have dropped in a quick email recommending they include a link - whether they will or not, who knows! I hope so - I would not have considered this action without your support and advice. x Debs

Link to post
Share on other sites

Hi, pmhfc

You are young, grasshopper, but you will learn!:)

 

 

LMAO

 

Westy I remember when you were my grasshopper, such a long time ago sob!!!!

 

And now look at you all grow up with 7 reps!!!!!

 

Im so proud!!!!!

 

And Dellar bless you - you too were so young once!!!!

 

My babies - all grown up!!!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

Link to post
Share on other sites

Awwwwwwwwwwwwwwwww

 

(sob sob)

 

 

Take it, Im still a grasshopper too....... woo hooo.... sorry Deller

 

"bless"

 

 

Innocent :) :) :p:) :)

:D CLICK MY SCALES IF I HAVE BEEN USEFUL :D

*

BARCLAYCARD WON £307

*

CAPITAL ONE WON £2.1k

*

NATWEST WON £3.4k

*

LLOYDS TSB CURRENT

Start 26/4 LBA 7/6 conLBA 22/1 N1 12/3 AQ 3/5/07ONHOLD

MORE THAN/ LLOYDS MCARD

Start 2/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING

MONUMENT VISA

Start 1/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING

NATWEST BUSINESS

RESEARCHING

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...