Moorcroft Pestering My Mum

[chrissarah1988]

Hi guys

 

i have an outstanding cancellation charge with Orange, now i don't live with my mum and i haven't for the past 3 years. Tonight my mum phones my mobile saying that someone called xxx from MDR has phoned asking to speak to me my mum asked what its regarding and he wouldn't say anything i phoned my mum back and asked for his phone number so i called back to speak to someone called xxx who was a right snotty cow.

 

I asked how she has got hold of my mothers house number and she said maybe you've called us off it before i was like i aint that stupid love, so i demanded she took it off her record and replaced it with my own personal record

 

where could they have got it from ? either from a credit check years ago off Orange or when i was a PAYG when i lived with my mum

 

i dont know but id love to know is there a way i can get them into **** for harrasing another member of my family and can i demand proof all the information they have on me ?

Edited November 19, 2012 by honeybee13
Removing names JIC.

[Bazooka Boo]

Ignore MDR, they are redundant.

 

Deal direct with Orange.

[chrissarah1988]

Ignore MDR, they are redundant.

 

Deal direct with Orange.

 

What shall i say to Orange

[Bazooka Boo]

That you'll set up a payment plan with them to pay the cancellation charge? Or are you disputing that?

[chrissarah1988]

Nope i am not disputing i will pay the charge just in my own time not when they say, am i able to request the information they hold about me like telephone numbers, addresses because for all i know they might have my mothers details when i don't even live there and last thing they need is grief off these people

 

also people keep saying oh now they confirm you live there they will come round to your house, i thought they only came round if you ignored there letters etc

[chrissarah1988]

So if im right i contact Orange and say i will only deal with Orange and set up a payment plan with them only.

[Stigman]

Hi,

 

If your not disputing the debt, ignore the DCA and set up a repayment plan with Orange.

 

If Orange are adamant that you have to contact a DCA, never set up any repayment plan with a DCA unless it is by standing order, never give a DCA your card numbers or banking details, DCA's have in the past be known to empty bank accounts, always ask for their banking details.

Also, always only communicate with a DCA in writing, never speak to them on the telephone.

 

If you are disputing the amount, then this will need to be made in writing to Orange, CC the DCA with a covering letter telling them you are disputing the debt.

 

Stigman

[Bazooka Boo]

You should have Orange' details from when you set up a direct debit before?

 

Just use those same bank details again and set up your own standing order to pay what you can realistically and comfortably afford to.

 

If you haven't got their bank details then ask them for it, and if they refuse to give them to you and claim you have to deal with their incompetent DCA, just tell them that under no uncertain terms will you pay a third party, either orange want your money or they don't!