Brighthouse. OCS/ Law

[pt110856]

hi, i have read a lot about brighthouse, my partner has had many things over the years, and has paid ocs on everything, the question i have is, the ocs is sold to customers as a must have, but for the first year most goods are covered by the manufacturers guarantee/warrantee, which the workers in the shop fail to inform you. is this not deception. the legal definition of deception is as follows.

 

The Act Of Misleading Another, Through Intentionally False Statements Or Fraudulent Actions.

 

Can I Claim The OCS Monies Paid During The First 12 Months, Of These Agreements, Or Parts Of Agreements Where The Products Where Sent Back. pt.

[ims21]

The "O" of course stands for "Optional" which means it can never be a "Must Have".

 

That is why we suggest that all OSC is reclaimed because BH will always tell you that you must have it which is not correct.

[pt110856]

hi ims21. i have on two occasions been promised by b/h c/care that they will send me all details they hold on me.

so have today sent them a sar, recorded delivery. i will let you know what happens. regards. pt11