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can anyone help,

 

citibank have upheld my claim for a refund,

refund was due to me within 15 working days,

now going into 25 working days,

 

I have tried ringing a number on their letter,

but when you ring it you get a message saying you need to write to them.

 

Ive also emailed them but no reply.

 

Im getting very frustrated with these clowns,

does anyone have a phone number where i can speak to them direct or can share any other useful information with me.

 

Cheers

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there is a CITI forum

 

have a look in the stickies there.

 

how you sent a SOC too so's you know how much you are after?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry I don't have any phone numbers.

 

Maybe a strongly worded letter.

 

However some payouts are slow and can take a month or two but keep the pressure on and if the 8% interest difference is significant make sure they pay you interest up to the date of settlement.

 

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