PPI reclaim

[Vital Spark]

Hi,

 

I am looking for urgent help regarding reclaiming PPI payments. My young neighbour discovered, a few weeks after transferring her Credit Card balance to a loan, that she had been paying payments for PPI, which, not only did she not want but didn't know she had, nor did she understand.

 

A couple of years ago, Renata moved, with her Scottish boyfriend, to live next door to me. We rapidly became friends and adopted each other as family. She takes great care of me. I am her Scottish mummy. Unfortunately, I am useless when it comes to dealing with figures.

 

Is there a competent CAG member who would eb prepared to meet with us an talk us through the claim procedure? I refer, particularly, to the Spreadsheet.

 

A number of people have tried to explain to me, on here and the CAG Facebook page, how we must go about reclaiming. I understood as far as the SAR, which we did, and then a wee bit beyond. I know we have to calculate what PPI payments were made: relatively easy and what interest should be applied: currently proving impossible to grasp.

 

Recently, as in I only read it today, a CAG member said something about the CC balance transferred to a loan including PPI payments and so being charged interest on that with the loan. I think I might understand but I'm not completely clear on what that means.

 

I should admit to being dyslexic, particularly numerically so, hence so much difficulty with calculations.

[dx100uk]

why have you start another thread on the same issue?

 

 

the interest is the one on the credit card statement.

 

 

 

dx

[Vital Spark]

Hi DX,

 

I am struggling with the directions regarding calculating the interest for Renata. The spreadsheet bamboozles me. I thought that, perhaps if I used the SCOTLAND forum, someone reasonably local might be prepared to meet up with us and talk me through completing/using it.

 

That's the best way for me to learn things. I am useless at following written directions on a subject about which I know nothing.

 

Are you on the Scotland Forum? Why did I think you were on the UK forum?

 

My pc is redundant just when I most need it and no can I afford to have it repaired so I am dependent on the loan of a friend's laptop. Today I got into CAG and found further posts from folk willing to help. Guess what? I can't understand it.

 

Everyone is being so patient but I just can't grasp what they are explaining. Now it seems, there is a further calculation with which to contend.

 

Apparently the PPI that was on Renata's CC might have been transferred with its balance to the loan. I have no idea how to determine this nor do I know how to calculate anything owed by the banks from such a situation.

 

So far, and as far as we can work out, Renata is only receiving a statement to say how much her loan is reducing.

 

I so want to help her but I'm really feeling out of my depth with this.

 

Don't suppose you're in Scotland central belt, are you?

[dx100uk]

all the same yes i'm in scotand...

 

the spready is EASY

 

all you have to do is three things

 

you know the date of each charge ...yes?

 

dx

[Vital Spark]

Where in Scotland, are you, dx?

[dx100uk]

any futher north and i'll get wet

 

dx