OH's HSBC PPI Reclaim - offsetting? - help

[Rohannah]

Hi,

I put a PPI claim in to the FOS on behalf of my husband October 2010,at the time he was still managing to pay his CC and loan, however it all went belly up in April this year and as I have heard nothing for months from the FOS I'm wondering where it will leave this claim when the HSBC take action against him which from the letters received yesterday could be soon

 

Ro

[ims21]

Have you not chased fos up?

 

Can you tell us the history of this please?

[Rohannah]

Hi,

initially I wrote to HSBC asking for a PPI refund,

they said no

,I chased after them for a while but they went to ground.

 

I contacted the FOS a couple of months later to ask for advice,

after asking a few questions I was advised to let them deal with it so forms filled in etc.and that was it it apart from the standard letter apologising for the time it was taking.

 

The HSBC did eventually send a copy of a DD mandate signed by my husband but there was a problem with the date being illegible,

the FOS said they had asked for further information from the bank and was waiting for it.

 

As I did not hear from them for quite some time I rang them a couple of months ago and the person who was dealing with it told me she had been seconded elsewhere,

her successor did ring me but I was out at the time,

I also received a couple of emails from him

 

.I have rung him several times since,last time was yesterday but to date he has not been available.

Ro

[ims21]

You need to write and ask for a formal update in writing and ask the question why is this taking such an absurd amount of time for them to resolve the issue

[Rohannah]

Thanks,

will do

[Rohannah]

Hi,

after my earlier post I had a thought,my husband had a business loan in 2005 from HSBC which he finished paying 2010,would there be PPI on this if so how would he know? Apologies if this is a repeat question but I couldn't find anything specific,

 

Ro

[dx100uk]

look at the agreement or the statements on the loan.

 

dx

[Rohannah]

Oh no! I've got to go in that B****y box again,

 

Thanks

Ro

[rdm2006]

If you are reclaiming PPI on an account then that account is in dispute and HSBC should not be chasing it.

 

If they are complain to FOS that collection activity has not been halted whilst PPI claim is ongoing

[Rohannah]

Now that I did not know,thanks for the heads up

[Rohannah]

Ok I did it the painless way I sent the OH to find it,yes it had Credit Protection Insurance on it,I'm surprised as the bank knew that he was self employed.It has been signed by both parties:!:

 

Ro

[Rohannah]

Hi,

spoke to FOS this morning,they disagree and say the bank can pursue the account despite the PPI claim,

Ro

[dx100uk]

reclaiming does not put an account in dispute

 

dx

[Rohannah]

I could have done with the extra time

[rdm2006]

I stand corrected sorry

[Rohannah]

rdm you are forgiven:oops:

[Rohannah]

I am going to try and claim this CPI back,I do not think I will use the FOS if I cannot get any sense out of the bank

[Rohannah]

First problem encountered,no policy number on agreement

[ims21]

You don't need a policy number

[Rohannah]

Thanks for that,it's the little things that baffle me.

[Rohannah]

I have just had an email from the adjudicator it appears all HSBC claims are under review,no explanation as to why

[Rohannah]

Hi,

posted this on another thread but I am reposting it here in case anyone else has an HSBC PPI claim in to the FOS,

 

I contacted them today and was advised that all HSBC claims are coming under review,

there was no reason given and the only other information was that they would let me know whatever as soon as they could.

[Rohannah]

Hi,

I have been struggling to do the calculations on OH's loan to reclaim the PPI,I cannot get it right .I've tried the OFT calculator oh dear, is there anyone who could tell me what I'm looking at ?

 

Amount of Loan £13000.00 Initial repayment £273.22

Total charge for credit £3407.95 Date or first repayment Feb 2005

APR 10% 59 further monthly etc £273.47

Total amount payable £16407.95.

 

PPI Loan

Amount of Premium £938.60 Initial repayment £19.76

Inc Insurance Premium Tax at appropriate rate

Amount of loan £930.00 Date of first repayment Feb 2005

Total charge for credit £243.80

APR 10% 59 further monthly etc £19.56

Total amount payable £1173.80.

 

Standing Order Authorisation.

Initial repayment £292.98

59 futher repayments of £293.03

Total Loan of plus interest £13930.00

the insurance premium as stated.

 

Any insight would be most welcome,I am totally useless at this.

[BRIGADIER2JCS]

I''ll get some help for you!!

 

I have alerted a colleague to take a look

for you, he will be along as soon as he can.

[Rohannah]

You Sir are not just a Brigadier you are an Angel