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KungFuZulu v. Smile *WON*


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So here goes...

 

I sent my Subject Access Request on 29th Sept. to get the records so that I can find out just how much they've unfairly charged me. Looking over the past 18 months statements online I can see there's been nearly £1,000 in that period alone. It'll be interesting to see just how much there's been in the past 6 years.

Smile - S.A.R - (Subject Access Request) sent 28th Sept 2006

 

Full claim of £2004.25 paid into account 7th December 2006, 00:09

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Update: Royal Mail tell me the S.A.R - (Subject Access Request) letter was delivered on 2nd October. That gives Smile until 11th November to reply. Hopefully will get this all resolved before Xmas.

Smile - S.A.R - (Subject Access Request) sent 28th Sept 2006

 

Full claim of £2004.25 paid into account 7th December 2006, 00:09

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Letter from Co-op Bank dated 5th October received confirming receipt of SAR and payment, and that the data will be supplied within 40 days of the letter. That makes it 14th November at the latest. Hopefully get this all wrapped up in time for Christmas!

Smile - S.A.R - (Subject Access Request) sent 28th Sept 2006

 

Full claim of £2004.25 paid into account 7th December 2006, 00:09

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  • 1 month later...

No data supplied as yet so am preparing a notice of action to apply for a court to order them to supply the data, ready to be posted Tuesday night...

Smile - S.A.R - (Subject Access Request) sent 28th Sept 2006

 

Full claim of £2004.25 paid into account 7th December 2006, 00:09

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And the bundle of statements arrived this morning. Total penalty charges: £2004.25. Letter requesting payment: sent.

Smile - S.A.R - (Subject Access Request) sent 28th Sept 2006

 

Full claim of £2004.25 paid into account 7th December 2006, 00:09

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  • 4 weeks later...

Hurrah! Just checked my account and can see the full amount claimed has been paid into it. :)

Smile - S.A.R - (Subject Access Request) sent 28th Sept 2006

 

Full claim of £2004.25 paid into account 7th December 2006, 00:09

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