HSBC PPI - help me keep a civil tongue

[Reflux]

Took out an 8k loan in 2001 with the hongkongs.

 

Have recently applied for a SAR with the obvious response of 'we only hold records for 6 years'

 

Do i still have a chance of recovering my records or is this too long now?

 

I still hold some personal records from that time but they might be incomplete

 

TIA caggers

[dx100uk]

urm......

 

 

we have known the to hold info far beyond your dates

 

failure to comply letter time?

 

dx

[Reflux]

Thanks for your reply

 

did you mean '"we have known [insert institution] to hold info far beyond your dates ...."?

 

And does this mean the compliance of responding or supplying the records? their response letter was sent 2 weeks after my first enquiry.

[WFLOSS]

Hi

I rang HSBC today as another Cagger had successfully obtained some information from HSBC microfiche records.

 

However today they told me that they hold no transaction data older than 6 years all destroyed including microfiche.

 

They do hold some data older than 6 years as I received copies of agreements from the early 1990's that set up flexiloan account , but they sent those to me as part of the SAR.

 

Have you tried your branch as I have heard some can be helpful?

 

I am stuck with mine as I don't have anything to prove I paid PPI , but just as I writing this am wondering who the insurance was with and whether they may have something. I had a similar situation with Barclays but Barclays Insurance were very helful, unfortunately my loan predated their records which started in 1998, but they suggested I try my branch. different bank but worth a try.

 

I will post of I have anything useful to add

 

Good Luck

 

W