No COMET Engineers Left Very soon !

[GorgieBoy]

Not breaking news but pure facts !

 

http://www.guardian.co.uk/business/2012/feb/11/comet-axe-jobs-repair-service

 

These are the real facts regarding COMET Service .

 

Yes indeed many posters on CAG will say it cant get any worse but I can assure you it will regarding Customer Service .

 

This Retailer is still leading customers into the never never land and will not admit defeat .

 

Sold for £2.00 , £1.00 for COMET the other £1.00 their Warranty thing what ever .

 

Total mismanagement for many many years senior management jumped a sinking ship some time ago , the rest are still there after being promoted to take there place what a joke !

 

And just to add these 450 Skilled Engineers that are now facing redundancy in the next 10 weeks or so , many with 25-40 years service will be rewarded with the absolute minimum redundancy payments .

 

This post is pure facts it will not help resolve issues posted here on CAG but I hope it will give some insight to what is going on at COMET who are still acting as everything is business as usual .

 

And I would more than welcome a response from "Comet Response " to state otherwise.

 

Or even Opcapita the new £2.00 owners ............

 

" Everything will be okay soon in COMET Land ............."

Edited February 18, 2012 by GorgieBoy

[s12345a]

Not breaking news but pure facts !

 

http://www.guardian.co.uk/business/2012/feb/11/comet-axe-jobs-repair-service

 

These are the real facts regarding COMET Service .

 

Yes indeed many posters on CAG will say it cant get any worse but I can assure you it will regarding Customer Service .

 

This Retailer is still leading customers into the never never land and will not admit defeat .

 

Sold for £2.00 , £1.00 for COMET the other £1.00 their Warranty thing what ever .

 

Total mismanagement for many many years senior management jumped a sinking ship some time ago , the rest are still there after being promoted to take there place what a joke !

 

And just to add these 450 Skilled Engineers that are now facing redundancy in the next 10 weeks or so , many with 25-40 years service will be rewarded with the absolute minimum redundancy payments .

 

This post is pure facts it will not help resolve issues posted here on CAG but I hope it will give some insight to what is going on at COMET who are still acting as everything is business as usual .

 

And I would more than welcome a response from "Comet Response " to state otherwise.

 

Or even Opcapita the new £2.00 owners ............

 

" Everything will be okay soon in COMET Land ............."

 

All they are doing is what other retailers have been doing for some time. Sub Contract all repair work.

[GorgieBoy]

Hi s ,

 

Someone from COMET would need to answer that question I just know they have got rid of and in the process of getting rid of nearly 600 SKILLED Staff in the past few months .

 

 

About 450 jobs will go at electricals retailer Comet under a plan to reduce its repairs service. The overhaul follows Kesa Electricals' sale of the business to private investment firm OpCapita. "The proposal to reduce our staff numbers has been a very tough decision to make but significant savings are required to secure the long-term viability of our business," said Comet's chief executive, Bob Darke. Comet currently provides a repair service on behalf of a range of manufacturers. Engineers across the UK would lose their jobs, as well as those with support roles at its Clevedon site near Bristol.

 

 

Perhaps skilled staff are no longer needed any more regarding White and Brown goods repairs , but then again DSG started this trend some time ago = " KnowHow" .

[GorgieBoy]

Just to add if you are having a long wait on the phone trying to get through it will not get any better it would seem !........................

 

 

http://www.bbc.co.uk/news/uk-england-humber-17145977

 

More money raised from the call lines perhaps.