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Advice required - Virginmedia


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Hello Folks!!!!

 

A VM Customer since telewest days, once again fault with the telephone, no dialling tone, and as with the last time, and the time before that ... its talking ages to fix, 4 days now, its not just me it seems to be county wide (fife) with numerous people post the same problem on the community forum

 

advice, when its fixed, right on the phone to start WW3 ... 4 days at least without a telephone is just dire, fair enough I have a mobile as a back up, but just say there is an pensioner out there who doesn't understand what going on and in the hope that it "fix itself" eventually but in the meantime needs an ambulance or fire birgade.. god forbid.

 

So, are VM under any obligation to get this fixed tootsuit .. or can they take as long as they want with no alternate to 999 for their "customers"?

 

 

Thank in advance good people.

 

Centurian Oooyabass

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