Bargain? Not so much!!

[Josmum]

I bought a food mixer from Comet on saturday that was priced at 79.99. Bargain!! Or so I thought! I chatted away to the girl at the till about what a good price it was and she agreed with me! Receipt went onto one of their little folders and off I went! Imagine my surprise when my bank statement said 149.99!! Having spoken to Comet they claim there is nothing they can do as I left the shop so there is no proof of my being overcharged! I am absolutely disgusted with them and with the man from head office who implied I am a liar and also tried to make out that I was saying that the staff member at the till was trying to swindle me! Customer service? I think not!

[kurvaface]

I think the law is pretty clear about selling goods at a different price to the one displayed. They can't do it.

 

I would e-mail to comet and ask for a fuull refund and return the goods intact. If they don't go along with this then you should ring trading standards on 08454 040506. I would say in your email that you're going contact trading standards if they don't refund you in full.

[rebel11]

Hi josmum

 

Is this the one?

 

KENWOOD FP260FOOD PROCESSOR

 

It's on the web at £79.99

 

So it shouldn't be too difficult to get the difference.

[cerberusalert]

Moved to the Comet forum.