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Arrow Global and Fairfax


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Good evening to you,

I am very confused.......My wife has a debt with a credit card.....£4000......

She has been paying a monthly token payment of £25.00 for the past 3 -4 years on this account....

I have checked my bank statements and the last one came out on 15th October, the same date as it does every month.....It showed up on my statement as being paid to the original lender.....

Today a letter arrived from Fairfax solicitors instructing her that they are acting on behalf of Arrow Global Ltd...They are not who the credit card debt was with originally.......

She has been told the debt has to be paid in full by the 30th October or recovery action will proceed.

She has been instruted to make contact with them as a matter of urgency.....

 

My questions are ....

1.Can someone buy a debt off the original source and not inform you?

2.How is it that Arrow Global are after the money and yet up to October 15th the money is still being taken by the company she had the credit card from originally?

3.Where does she go from here???

4.There have been no letters and no phone calls that we are aware of.

 

Any help or advice would be most welcome...

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