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Alaris Avenue


STEPHEN DENOON
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I recently (6months ago) purchased a fitted kitchen from Alaris and all white good were built in. Two and a half weeks ago the fridge packed in. I got in touch with Alaris to sort it out and they sent an engineer round 1 WEEK! later. The engineer found the fault to be the compressor which would need to be "cut out" and a new one soldered in!!!

I am not happy that this had to be done as i would rather have the fridge replaced bearing in mind thats its only 6 months old and has only been fitted and in use for 2 months.

Can anyone tell me if this sounds right ?????? I think a replacement would be the answer but if I am wrong would you please tell me. Thanks all

Stephen Denoon

 

£374 IN CHARGES

REQUEST REPAYMENT OF CHARGES SENT 22/06/06

L.B.A. SENT 09/07/06

OFFERED £90 (WOW) 25/07/06

ACCEPT £90 AS PARTIAL PAYMENT 26/07/06

FORMS 1 & 1B TAKING TO COURT ON 31/07/06

WAITING TO SEE WHAT HAPPENS NOW!!!

 

THEY HAVE PAID UP!!!!! I WIN

 

THANK FOR THE HELP ALL

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  • 2 weeks later...

Can anyone help PLEASE!!

 

Engineer came on Sat past to fit new compressor then discovered a leak of the gas which cant be repaired so we have to get a new fridge. Alaris are being a right pain in getting a new fridge and dont know how long it will take for a new one.

I have been without a fridge for almost a month now and getting verry ****ed off.

Any sugestions very welcome. THANKS ALL

Stephen Denoon

 

£374 IN CHARGES

REQUEST REPAYMENT OF CHARGES SENT 22/06/06

L.B.A. SENT 09/07/06

OFFERED £90 (WOW) 25/07/06

ACCEPT £90 AS PARTIAL PAYMENT 26/07/06

FORMS 1 & 1B TAKING TO COURT ON 31/07/06

WAITING TO SEE WHAT HAPPENS NOW!!!

 

THEY HAVE PAID UP!!!!! I WIN

 

THANK FOR THE HELP ALL

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It is up to the retailer to either replace or repair. As you have already been in contact with them several times and given them plenty of notice to sort the situation, I would send them a Letter Before Action giving them 14 days to rectify the problem or you will take them to court.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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Thanks Barracad. Will look up the templates section to see if there is anything that loosly fits the bill and can be adapted. Warm milk on cornflakes is not good!!!!

Stephen Denoon

 

£374 IN CHARGES

REQUEST REPAYMENT OF CHARGES SENT 22/06/06

L.B.A. SENT 09/07/06

OFFERED £90 (WOW) 25/07/06

ACCEPT £90 AS PARTIAL PAYMENT 26/07/06

FORMS 1 & 1B TAKING TO COURT ON 31/07/06

WAITING TO SEE WHAT HAPPENS NOW!!!

 

THEY HAVE PAID UP!!!!! I WIN

 

THANK FOR THE HELP ALL

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Share on other sites

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Thanks

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