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Warranty Query


Itokuzu
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I was given a GPS watch as a present for Christmas in 2009.

 

The watch gave me quite a bit of trouble, so I eventually sent it back to the manufacturein November 2010.

 

The manufacturer supplied me with a new replacement watch in November 2010.

 

Now, 8 months later the 2nd watch has completely died on me.

 

My question is this - as the second watch is only 8 months old is it covered by a 1 year warranty, when the purchase date for the original watch was 19 months ago?

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Hi

A warranty is in addition to the consumers statutory rights. The sale of Goods Act covers most purchases for up to 6 years (dependant on value and 'reasonableness')

 

Check this out

 

http://www.oft.gov.uk/business-advice/treating-customers-fairly/sogahome

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Thanks. I have been dealing direct with the manufacturer re. repairs. For me to invoke the Sale of Goods Act do I now have to revert to the manufacturer I purchased it from 18 months ago? Can they say that the watch has been replaced, so the watch I now have is nothing to do with them?

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