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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Multiple PD loans - payday ex, lending strm, wageday adv, qq & wonga -b help!! **


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Hi there.

 

This is my first time posting on here so i hope im in the right place.

Im looking for some advice on how to deal with a number of payday loan companies, payday express, lending stream, wageday advance, quickquid & wonga.

 

i have had these loans for about six or seven months and been rolling them over month after month

and i simply couldnt afford to do it anymore as the interest alone was taking all my wages (i only work part time)

 

so i closed my bank account to stop them taking any money and contacted all of them by e mail explaining my situation

giving them a breakdown of my income/expenditure and offering to repay £10 per month to each of them

on condition that they freeze any interest/charges on the balances.

 

so far i have had responses from wageday advance who sent me their own version of an expenditure form to fill in

and asked for my partners income details, can they do this??,

 

lending stream responded saying they will only accept the offer for a maximum of 2 months,

 

wonga sent me the same inc/exp form to fill in which i did and sent back over a week ago

and there has been no response to that but they (wonga) have sent several e mails from different departments with added figures for charges,

dont know what to do about this as they seemed to want to negotiate at first

and now it's all gone quiet and the charges are mounting up.

 

The payday express loan in particular has angered me as the funds were there to pay the balance back in full in january and february

but they chose to roll the loan over for 2 months without my say so, taking 2 payments of £60 from my bank the £60 is their defferal charge,

are they legally allowed to do that without even asking me?.

 

quickquid also added a £12 charge despite them receiving the same e mail i sent to the other companies with a payment offer and asking for charges to be stopped etc....

 

Sorry if this is a bit garbled but my heads all over the place with stress and worry,

 

3 years ago i was diagnosed with reactive depression (financial issues being a contributing factor) dont want to end up in that place again.

 

i guess i just want to know what my legal rights are with these people,

i cant have them phoning my workplace as there is a strict no personal calls policy at my work,

i also dont want them sending collections people to my house,

 

my offer of repaying £10 per month to each of them is actually more than i can afford

and if it was not for my partner i would not be able to offer them anything based on my income and outgoings,

is there a mininum limit i have to offer these people to stop them chasing me?.

 

Any advice would be greatfully received as the stress levels are rising,

i am fully aware that this is my mess and it's up to me to sort it out but these people appear to want blood from a stone so to speak.

 

Paul

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Hi. I know what your going through these sharks are horrible to deal with. When I defaulted my loans last month theyv all bin ok exept 1 which u havnt got (p2p). But I did have loans with WDA and WONGA who I am now in payment plans with. WDA wanted a £36 repayment plan set up fee but all interest and charges frozen. SMS Wonga are usually ok if you offer anything upto 12 month plans. How much is it you owe each shark??

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You should NOT send these companies I&E forms, they are NOT entitled to the information and only YOUR information should be filled in - it has been known for some to contact your partner's employer regarding an 'attachment of earnings' but luckily HR departments are clued up in this area and don't give out info (or shouldn't).

 

Keep every email and answer it promptly even if it is to say 'my position is unchanged'.... they will try and add charge after charge after charge but when it comes to the crunch the ORIGINAL LOAN SUM plus ONE MONTHS INTEREST is the formulae to use, this is what the courts accept, mostly due to the high interest rates these firms charge.

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1st post edited to add blank lines and readable sentences

 

thread title changed to reflect issue needing help

 

dx

siteteam

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Agree with sillygirl1, the are only your debts, a joint Inc Exp is not neccessary, if neccessary at all, if you are happy that you can only afford what you have offered and that your personal i/c exp details will stand up in court if it ever gets that far.

 

I personally would not reveal a true i/c exp until then, but pay what you can atm if its only a fiver per creditor.

www.bellyup4blues.com Just Go There !!!

 

Woolwich Prelim Sent 5.12.2006 !!!

S.A.R - (Subject Access Request) sent 22.12.2006 (yeah I know)

16.1.2007 £1000 offer rejected

LBA sent 31.1.2007

N1 presented to Court 15.2.2007

Won / Settled 2 days before court date

£5200 plus int charges returned.

 

All and Leics S.A.R - (Subject Access Request) sent 22.12.2006

2nd S.A.R - (Subject Access Request) sent 15.1.2007

Statements received

Prelim sent 31.1.2007

LBA Sent 15.2.2007

Won £1500 on receiving court date..

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thanks guys really appreciate the info, quickquid balance outstanding as of last wk was £187.50 but thay have added £12 late payment/default charge, wonga balance is £235.01 plus £20 charge wda £125 lending stream £375 payday express £300 plus £20 charge. it's so frustrating when you contact them and explain the situation and they just ignore what you say and continue to send e mails or leave answerphone msgs saying they have had no contact, do they not communicate with each other or something

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