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Woolwich Online Facility


marek321
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I have contacted Barclays(Woolwich) asking if they are going to provide on on-line service so that Payments/interest/Balances etc can be viewed on-line, nothing as yet has been received so I assume my query has gone amiss.

 

As I am aware this facility does not exist, unless someone knows better. I know that you can call up, but in today's technological superiority surely this service is manageable. It it just a case that they do not wish to provide this service. I myself have been getting the Balances off Experian which is updated monthly, but I do not know how accurate this is. I have been happy with Woolwich/Barclay's so far but come on Barclay's get with the times!!!!

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HFC/EPF - PPI Claim 'WON'

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  • 3 weeks later...

Hi all,

 

From my query to Barclays this is the reply:

Dear Mr marek321,

 

Thank you for your email dated **/**/11.

 

It is currently not possible for you to view your mortgage via the Online Banking service and we apologise for any inconvenience this may cause

you.

 

Please be assured that all customer comments are passed to our Project Development Team who have an ongoing programme of service upgrades. Many

of the future enhancements to the Online Banking service will be as a result of customer feedback.

 

Additionally feedback is used by a number of teams to identify and prioritise improvements to our service.

 

If you have a query on your mortgage account please contact our Mortgage Centre on 0800 022 4022, + 44 1322 426426 (International) where a

member of their experienced team will be happy to assist. Available, Monday - Friday 08:30 ? 17:30 (UK times).

 

Yours sincerely,

C*** G*******

Barclays Bank PLC

 

 

 

If any one else out there would like this facility Please contact/email them as the more people ask the better chance of it being a reality.

 

Black Horse - PPI Claim 'WON'

Black Horse - Further PPI Claim 'WON'

Halifax Credit Card - PPI Claim 'WON'

Barclaycard - PPI Claim 'WON'

Halifax Loan - PPI Claim 'WON'

HFC/EPF - PPI Claim 'WON'

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