Debt Collection Services - Fredrickson International Ltd

[elias ali]

Hi Guys im a newbie so you will have to pardon me if im in the wrong place but i really need help as im being harrased by debt collectors of a debt i do not owe which also could be a case of fraud. il start from the very beginning....

 

I have been continuously harassed by debt collection services for several years. Each debt collection services have claimed amounts as much as £450 owed by me. Most recent claims are by Fredrickson International Ltd, Arrow Global Guernsey Ltd and Bryan Carter Solicitors LLP claims the amount of £70 - £150 of debt owed by me.

They claim my debt is originally to Orange for a mobile contract.

This started when I went into a Phones4u store (in one of the Birmingham stores) in October 2006 to purchase a mobile contract. I was being pushed into buying a contract and the sales advisors carried out a credit check to my Bank Account to see if I was applicable to purchasing a contract with them. With the credit check passed they set me up for a contract and had me sign two Direct Debit authorisation forms. At this stage I denied the contract sale and did not want to go ahead with the purchase also the manager of Phones4U "Richard Andrews" advised me that due to my signature not matching identically to my Debit card the contract cannot be issued.

Richard Andrews stated that my information would be erased etc. then 3 months later I received calls from my home address in Swansea that I was receiving letters from Orange, my parents forwarded the letters to me as I was unaware of this happening as during this time I was studying in Birmingham away from home . Once I received the Orange letters from my parents I realised that these letters were account statements for a mobile contract set up with my details.

Therefore I checked my bank statements and realised that Orange was direct debiting charges from my bank account and had been for over 3 months which then I immediately requested the bank to cancel my direct debit. Furthermore with this in mind I immediately contacted the manager Richard Andrews whom apologised for the error and stated that it a connection error was made as their systems automatically processed the information. I was advised and updated by the manager from Phones4u that the issue was being dealt with and which I was also compensated for my financial losses by Phones4u. With this in mind I thought the problem was resolved until a couple of years later I started receiving letters and calls at my home address from many debt collection services which I kept repeating about this case to. Now Fredrickson International Ltd have been continuously harassing me claiming I owe this debt which is clearly has come to my recent knowledge that this may also be a case of fraud against me committedby Phones4u. I have requested for proof and evidence of signed delivery of any phones or contracts also proof of any documents that I have signed etc, but these debt collectors along with Orange cannot provide with no such evidence and cannot even find an address which the contract was delivered to or documents of any kind to state that a contract was given over the counter at Phones4u to me (which oviously did not happen as i did not sign the contract document neither did i purchase anything). Also looking there is no call usages on the Orange account statements which I believe in my case proofs the contract was not used as the minutes and text were rolled over each month (but Orange stated the the sim was acitivated and used when clearly the statement show different). But these Debt collectors still state and claim a debt is owed by me. I also hold info which phones4u have provided me with such as email conversation with Orange stating that the contract was connected in Error. So please if someone can help me regarding this matter ASAP I have am trying to write to Watchdog but dont know how to. Thanks and much appreciated in advance guys

Edited March 5, 2011 by elias ali

[maroondevo52]

Hello and Welcome, elias ali.

 

I've moved this thread to the appropriate Forum.

 

Regards.

 

Scott.

[elias ali]

hi scott thank you

[PGH7447]

simple, tell them to provide the follwoing proof

 

1. When the phone was acitivated

2. what usage has been recorded for the phone

3. a copy of the contract they rely on

 

 

Contact Orange and demand their complaints procedure due to the fact they are trying to suggest that a contract is in place when clearly it is not

 

Take care I see that one of the fools in the chain is Carter, he will try and get a CCJ against you by splitting the claim and sending the court papers to another address.

[elias ali]

hi guys thanks for your replies

 

should i ask for anything else such as proof of delivery etc? also with carter solicitors should i write to them also? as they have no right to put any form of debt against me without the correct knowledge, proof or evidence? thank you

[elias ali]

Also guys ive just managed to get these details of the net on orange -

 

Mr Bernard Ghillebaert

Executive Vice President

Orange UK

50 George Street

London

W1U 7DZ

 

i am looking to write to him regarding this matter and wondering is there a specific way i can write the complaint?

also does anyone know the contact details phones 4u's Vice executive? thank you

[sir_gilmour]

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.