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rmoody70
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Hi Everyone,

 

Im approaching my claim through the customer relations dept and the online complaints dept. They are obliged to answer, investigate and log each complaint recieved. See the HSBC contacts for email adresses.

 

As I wait for any activity I am going to send a complaint email and a customer relations email each month adding charges and interest each time.

 

Got all my data from cutting and pasting 6 years of statements in online banking, then divided it into charges and overdraft, formatted the two pages into excel and totaled it. Took 1/2 a saturday to do. It was 2k. Sent that with initial approach letter asking for full payment.

 

This M bowden lark I think is a hiding to nothing. He is computer generated. In my experience always go as high as possible, do not bother with the grunts at the branch.

 

LEVERAGE - For the more adventurous claimer.

 

Funny thing is ive got an HSBC loan for - Guess what, 2K, exactly what they owe me. HMMM let me think about this. If they dont refund me .......

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Thread Locked

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Thanks

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