Welcome Finance : welcome ppi refund

[jetty1664]

hi guys,, new on here so can any one understand this having had one loan 4 a car than turned into 7 years of hell and still in £9000 debt with this joke of a firm got letter last month to say there are going to give me back 6000 in ppi ,, ithink great but wait first they going to take some of it for arrears where i was off work and did not meet payments because the ppi i had did not cover me but i still was getting charged intrest anyway had phone call two weeks ago to say arrears had been paid but still in arrears ,,so i phoned :|them back wanting to know where the rest of the money is to which i was told i had to wait 30 days from the 2nd november so am still waiting for the refund will i get the money i am owed or is this a con ]

[dadofholly]

You will probably get the money they have stated you will get.

[ozzywizard]

Sounds right to me. you should get a cheque for the remainder.. . they are right to deduct arrears off the refund amount as its money owed to them . So now you need to do a SAR to them and get all your statements and we can check if the arrears are justified and deal with this seperatly.

[dadofholly]

Ozzy is correct - there is a good chance that you may have a number of charges against your account that you could also claim back - best bet is to wait untill you get your PPI money first.

[jetty1664]

thanks for the info chaps made phonecall to them yesterday and just got fobbed off again as when i was getting the refund all they could say was they have a backlog so still waiting also they say i have a new account but i have had no paper work on this yet nor have i signed a new aggreement with then what do u think i should do now

[dadofholly]

No Signature means no new agreement - they may just mean new account number.

 

Why would you need new agreement? if they try to fob you off with one tell them to foxtrot oscar - you dont need one they just need to deal with the ones that they have.

 

Dont let them tell you it's to remove PPI either - they conned me like that and i only recentley found out. If they owe you cash they simply send you cheque - not re-write a loan.

[jetty1664]

thanks for the heads up theyy say they are paying me by way of bacs to my bank do i belive them i dont know what to belive any i wont pay them now untill they pay me

[ozzywizard]

Jetty did you ever get your money ?

[sick of welcomw]

check to see if they paid all your ppi to your loan account as they did with mine

as i had a default notice they said i had to have it all paid to the loan account instead of having the excess paid into my bank

[dadofholly]

SOW they are not elling you the truth - they can only take what you owe them _not more than you owe them.

 

report them to the fos and the OFT.

 

(or do you still have an account with them that is not cleared in full?)

[sick of welcomw]

i won £3512 i have arrears of £789 but because i have a default notice thats not settled they say all the money has to go and be paid into the current loan account even though the ppi is from 2 old closed accounts and my current account

[dadofholly]

Touch and go then - could be said they are only protecting their interests. Not sure where that leaves you to be honest.

 

By rights you are entitled to the cash - BUT - if there are unpaid accounts they may have rights too.

[sick of welcomw]

i just agreed to have it paid into my loan account as i see it at least its money back and if they do go under (please god) i got something out of the robbing bastards