Sheepattack vs The Co op

[sheep100]

Hi All,

 

Just thought I'd add my case in case it could help someone else.

 

Sent letter requesting statements for current account with £10 cheque on 18/07/06.

Recieved letter acknowleding on 24/07/06 saying they will send statements within 40 days. I gave them a couple of calls over the next few weeks and everyone I spoke to gave the impression it would take exactly 40 days - seems like they are planning to take as long as possible.

29/08/06 - received big envelope from bank - hooray! Alas no. They have sent all previous statements for my CREDIT CARD account . Have phoned today and complained and am waiting call back.

Had a look through my credit card statements and have added up appox £500 worth of charges! Just wondered does anyone know if i can claim for both current account and credit card at same time or will it require two seperate actions?

[orfoster]

It may be easier if you do it as two seperate actions, only because its two different references. It makes no difference you will still get there in the end.

[sheep100]

Thanks for the tip.

Received my current account statements on 04/09.( 47 days )

Have sent two requests - one for current account approx £1000 and one on the credit card for approx £700 (! didnt realise i had been fleeced so much over the years!!)

Fingers crossed for a prompt response from the coop:smile:

[sheep100]

Received acknowedgment letters on 08/09 asking for 7 days to look into.

[sheep100]

Not heard any more so sent two LBA letters 18/09/06