Argos and Samsung tv

[warriorsq]

We got a Samsung tv from Argos in Febuary 07 and it came with a free 3 year warranty. Today while I was watching it's decided to stop working. Before I try to get a couple of local firms to price a repair. Is there anything I can do to get Argos to maybe look into it?

 

thx

[cosalt]

Its out of warranty and for argos to have any obligation it would have had to be a fault that was there when you purchased it.

 

By all means contact argos, they may be able to point you in the right direction of getting it repaired. If you are very lucky in an act of goodwill they may be able to offer you a voucher or similar as a discount off a replacement.

 

Just remember by being calm and reasonable you are likely to get more from them.

 

Good luck !

[warriorsq]

Cheers thats what I thought. Typical I sprained my knee and cant work for a couple of days, and now I cant even play my console while I'm laying here

[Conniff]

Well watch out for number three, these things always seem to happen in 3s.

[kiptower]

err quote "Its out of warranty" regardless of what Argos tell you , ( not portables etc ) should give more that 3 years service , take time to read the SOGA

 

depending what you paid for it , is it worth jumping through hoops, you should get a estimate for a repair and present argos with it , it would normally be 6 years service from a television,

[warriorsq]

err quote "Its out of warranty" regardless of what Argos tell you , ( not portables etc ) should give more that 3 years service , take time to read the SOGA

 

depending what you paid for it , is it worth jumping through hoops, you should get a estimate for a repair and present argos with it , it would normally be 6 years service from a television,

 

This is what Consumer Direct informed me today about the 6 years. They said I should get a independent repair company to look at it and see if its a manufacturing defect or inherent problem and if so take the report to Argos to start with