er. whats happened to the FAQ's

[baconbuttyman]

i cant access them, is it me or is it a computer glitch

[Bookworm]

Try here:

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=5

 

Let us know if that works.

[gerih]

I can`t find the FAQs either.

I was looking for info regarding what happens if you hear nothing from the bank within the 14 days of court papers being deemed served.The BOS have 2 days left now.I filed on form N1 not on-line if that matters.

[Down and out]

No problem for me

[BankFodder]

You have to be logged on to view them Check that you are still logged on. If you had 30mins of inactivity the system automaticaly logs you out.

It's very annoying until you get used to it.

Ley me know if that is the problem.

 

On the other hand, to have posted here, you must have been logged in - so I don't understand.

[Bovvered]

You have to be logged on to view them Check that you are still logged on. If you had 30mins of inactivity the system automaticaly logs you out.

It's very annoying until you get used to it.

Ley me know if that is the problem.

 

On the other hand, to have posted here, you must have been logged in - so I don't understand.

It hasn't logged me out for at least 48 hours and I promise I haven't been actively browsing non stop for that long!!

[Spiceskull]

The 30 minute session script seems to be working okay for me - but as for the FAQs - all that appears to have happened is that they have moved further down the homepage.

 

A suggestion - as most people come here for bank charges info, in the first instance, perhaps moving BAG to the top may be sensible. After all, it was the case that before the upgrade only a mega-impatient person would overlook the FAQs...to their subsequent chagrin!

[BankFodder]

Bovvered

There are mysterious things about this software which I don't understand. It logs me out after 30 mins - and I set it to 30 minutes from the original 15!

 

Actually I don't understand because you weren't on the users online list this morning at about 5.00 am. So it must have logged you out.

 

But anyway, do you have access to the FAQs?

[gerih]

I can get them now - thanks.

[Spiceskull]

I think the solution may be very simple: on the blue toolbar there is an FAQ label, between User CP and Member List.

 

This seems to be an FAQ generator for the software (rather than having an FAQ sub-folder as the forum has...) This FAQ button has no content, and therefore it would appear that all the FAQs have gone (for those who are new and do not know where to look)

 

Suggestion would be to 'suppress from view'

[Spiceskull]

The 30 minute session script seems to be working okay for me...

...but now it isn't. Not that it's a problem, but my session has been remembered for the last couple of days...

[baconbuttyman]

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group