okay great thanks that's collection booked for tomorrow by Royal Mail sending letter first class signed for

okay thanks again for all your help am I correct that you corrected the address to be Evri

Hi BankFodder, Thanks I am happy with your draft and will book a singed for collection by Royal Mail for tomorrow. I will play down as per your suggestion my eBay part time selling thanks for the advise. I already will registered with MoneyClaim I will copy and past the details here once done on the expected day 15 Questions 1. Address they are registered at companies house as EVRi PARCELNET LIMITED, should I be addressing it as thus. EVRi PARCELNET LIMITED T/A Evri 2. Day 15 am I correct it will be 15 September 2023

oh my word that is brilliant, many thanks here is a copy of the email I send to evri claims on the 1/8/23 Good Afternoon, K Gallagher, Do you have any proof of a conversation between you and the buyer that they were interested in buying the item, and an agreement on the price they would pay you? The buyer was sent the invoice, he paid me via bank transfer. Attached is an invoice with my bank details on it for *** to make a bank transfer. Attached is Mr *** Bank transfer for the full invoice amount of £469 to the bank account on the invoice on the 15 May 2023. Attached is communication via WhatsApp regarding his purchase of the valve block, pump and air dryer via bank transfer, and the ensuing loss of the package by you and the necessity for me to send out another complete unit to him. Below are 3 links for each of the items included on the invoice paid by Mr ***, for the listings I usually sell my eBay platform Here is my eBay account that I sell all my units on BKMIWAY This is a forwarded copy of email communications between Mr *** and myself regarding him buying the Valve Block, pump and air dryer (PROOF OF CONVERSATION) with the invoice you already have attached to this email to him, so he could pay for the purchase. With reference to your request that I show that he agreed to pay the price, please be advised that he made the bank transfer for the full amount on the invoice, which was the price and always has been my price for any of these units. In making the bank transfer, he agreed to this price as he paid it. I trust you now have sufficient evidence that Mr ***, agreed to the price and paid me for the items. I remain as ever in urgent anticipation of what you may next decide you wish to received to finally pay me out on the cost of my losses by Evri. Yours Sincerely *** yes I refurbish the air suspension parts for the Range Rover P38, valve block, pump and air dryer, they are all listed on eBay

Okay below is my draft letter. and advise would be greatly appreciated. as you will see, I have overhauled the letter quite substantially. I'm afraid some of the matters you are referring to – such as losses or expenses incurred having to reorder an item are not recoverable and it is not worth going ahead because you and a victory to EVRi for absolutely no reason whatsoever. I understand also that you may have sent the previous letter of claim which expired in August. Is this correct? Also, you have told us that you are a private individual yet from your letter I understand that you are trading in car parts. Please will you explain

Wow that was a fast response many thanks dx100uk I have been reading your site on Evri for a few days. I have searched but cannot find a template for the |Letter of Claim can your help with this

I sent a parcel via Evri 27/05/23, on 16/6/23 they admitted lost and to told me to open a claim, I did this and claimed the cost of insured loss £469 plus postage cost £22.81, waited 28 working day, chased them 30/7/23 as had not heard from them, jumped through hoops providing al sorts of evidence, and then they refused my claim 31/7/23 as they said my Invoice didn't have a company name to pose as legitimate. I am not a company but and individual and could show payment made to my bank account by the buyer for the invoice amount. I reopened my claim on the 31/7/23 with all the evidence they still required, eBay platform from where I usually sell, this time was word of mouth so sold outside of eBay and invoice customer, communication with customer, bank statement, emails etc now all communication from Evri has gone cold. I have sent emails to them regular for the past 4 weeks including Martijn De Lange on the 14/8/23 advising I would have to consider court action if they did not pay out or contact me. What should I do now, I am sure I should be paid out by them just unsure what to do next. Do I stand a chance to go to court to claim my lost item insured amount with interest? Any help would be greatly appreciated Belinda-Ann