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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Take the campaign from unlawful to illegal?


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If it makes a difference, despite the fact that we have potential breaches of the Theft Act, as well as the fact that I have told my bank to stop calling me yet they persist, and the rather rude tone of the call I received to close my account (was actually two calls - second was after I explicitly told the operator to sod off and never call me again!), meaning a case of harassment, I was told by the WPC at the station that it is "not a criminal matter". It's "official", harassment by telephone is apparently not a criminal matter anymore! :rolleyes:

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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If it makes a difference, despite the fact that we have potential breaches of the Theft Act, as well as the fact that I have told my bank to stop calling me yet they persist, and the rather rude tone of the call I received to close my account (was actually two calls - second was after I explicitly told the operator to sod off and never call me again!), meaning a case of harassment, I was told by the WPC at the station that it is "not a criminal matter". It's "official", harassment by telephone is apparently not a criminal matter anymore! :rolleyes:

 

In regard to enforcement of the harassment phone calls I think you need to contact Trading Standards as the enforcement agency. We need to look at any amendments to the Wireless Telegraphy Act to find out if it's been downgraded from a criminal offence or not.

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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I believe it party B persecutes party A over issue C,

not because of issue C but to purely to get back at party A for any excuse,

e.g. retaliation over whistleblowing or trade union activities,

this constitutes victimisation as well as harassment.

 

 

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If it makes a difference, despite the fact that we have potential breaches of the Theft Act, as well as the fact that I have told my bank to stop calling me yet they persist, and the rather rude tone of the call I received to close my account (was actually two calls - second was after I explicitly told the operator to sod off and never call me again!), meaning a case of harassment, I was told by the WPC at the station that it is "not a criminal matter". It's "official", harassment by telephone is apparently not a criminal matter anymore! :rolleyes:

 

Oh dear. You will note I predicted as much.

 

Why oh why do these police officers make statements about something of which they clearly know nothing.

 

I suggest a little more basic training in the law & a little less of lying around on beanbags at training college discussing diversity wouldn't go amiss.

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Has anybody with a Scottish perspective considered the common law offence of extortion. It's definition in Scotland allowed Wheel Clamping to be declared a criminal act several years ago (Black v Carmichael 1992 SLT 897), while it still remained legal in England and Wales.

 

I think there might be some scope for arguing that the Banks are making threats (either implied or express) in association with demands for payments.

 

Best opprtunity to put this into action might be to incur a charge, but then close the account before they can remove the funds from the account. When they threaten to take legal action unless you pay the outstanding unlawful charge, they are, it might be argued, committing a criminal act under Scots Law.

 

Anybody else got any views on this?

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  • 1 month later...
Nor is it necessary to prove deceit; a fraud can be perpetrated by secrecy and without deception. The Law Commission in its Report on Conspiracy to Defraud (1994) acknowledged the scope of the offence as embracing both “obtaining by giving a false general impression” and “corruption not involving consideration”. More interestingly, the offence can comprise an agreement to do something that would not be a crime if committed by a single individual.

 

Taken from the Timesonline What would a reasonable and honest person make of this? - Law - Times Online

 

I was curious about the reprt mentioned has anyone seen it, I wondered it it had been discussed or not?

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Guest Battleaxe

Maybe we should contact David Omererod and and Tony Shaw and get their opinion of our debate regarding theft by the banks?

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  • 2 weeks later...

Decided to see what the CPS thought of this issue, and whether they would be willing to prosecute on the issue of bank charges. (can put up a scan if needs be)

 

Received what I believe to be a fairly standard response. However it does outline that the CPS will consider any investigations bought to them by the police.

 

So the whole issue of turning unlawful to illegal in relation to penalty charge cases is getting the police involved.

 

As such you are most likely looking at a big case to make these actions criminal.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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  • 3 weeks later...
Has anybody with a Scottish perspective considered the common law offence of extortion. It's definition in Scotland allowed Wheel Clamping to be declared a criminal act several years ago (Black v Carmichael 1992 SLT 897), while it still remained legal in England and Wales.

 

I think there might be some scope for arguing that the Banks are making threats (either implied or express) in association with demands for payments.

 

Best opprtunity to put this into action might be to incur a charge, but then close the account before they can remove the funds from the account. When they threaten to take legal action unless you pay the outstanding unlawful charge, they are, it might be argued, committing a criminal act under Scots Law.

 

Anybody else got any views on this?

 

I've looked a little bit more into this issue. Here's an excerpt from Sir Gerald Gordon's "bible" on the Criminal Law in Scotland (3rd Ed. Vol II pp 250-251):

 

"When can money be lawfully demanded under threat? Lord Thomson indicated in Silverstein (v HMA 1949 JC 160) that to demand money under threat was criminal unless the threat used was regarded as legitimate. This is to some extent circular- threats are criminal unless they are legitimate- but it serves to emphasise that the use of threats to obtain money is generally criminal, and will be so regarded unless it can be shown that in the particular case it was legitimate. Some Scots judges have gone further than this and suggested that any threat by A that unless B pays him money he will act to B's detriment constitutes the crime of extortion [three cases are referenced here] This, however, goes too far, and it is neccessary to consider in what circumsctnes money can be legitimately demanded under threat. Generally speaking, one may say that if either the threat or demand is in itself illegitimate, there will extortion [emphasis added]; if both are legitimate in themselves the use of the threat to enforce the demand may not be criminal, provided that the threat and the demand are linked in a way recognised by law as appropriate....it is not extortion to threaten to sue for a due debt if it is not paid.

 

...

 

Legal Process. Legal Process is a recognised form of pressure, but there are circumstances in which a threat by A to sue B may amount to extortion. It is suggested that it is extortion for A to threaten to sue B for a non-existent debt unless B pays £x, whether or not A is entitled to £x from B [emphasis added]. A threat of legal process is legitimate only where the threatened action is directly related to a legitimate demand."

 

It appears that it is also important to establish that the Banks knew that their demands were extortionate.

In view of the fact that English registered Banking institutions are making demands for money against persons domiciled in Scotland, and Scottish registered Institutions are making threat from Scotland against individual in all parts of the UK, in respect of unlawful (or illegitimate) charges, I would argue that these action falls within the definition of the crime of extortion in Scotland, provided by Sir Gerald Gordon and are prosecutable as criminal acts under the Common Law.

 

In case you've never heard of him, here is a link to an article about Sir Gerald Gordon in today's Scotsman Newspaper:

 

Scotsman.com Living - Judge, sheriff, teacher, author: honouring Sir Gerald Gordon's lifetime achievement

 

All we need to do now is find a willing complainer and persuade the Lord Advocate in Scotland that the Banks are committing extortion, and that it is in the public interest to prosecute them.

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