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'kipper Vs 'The Corporate Monster' HSBC


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My partner's son and his girlfriend have got themselves into a fair bit of debt and are being charged approx £125/month for exceeding the agreed overdraft limit (£25 each time), so after finding out about this forum we've decided to help them to help themselves.

 

They sent the data protection act request letter on 7th June '06 and received a load of statements.

 

Today we have filled out the advanced excel spreadsheet and are sending the prelim letter tomorrow asking for a total of £4016.61 from 2 accounts over 6 and 2 years (respectively) :o We're sending this to the Service Quality Team in Leeds (hope this is the right place):idea:

 

Hopefully HSBC will do the right thing and cough up without too much fuss - I'll keep this thread updated with progress.

 

Thanks

Request for breakdown of charges - 07/06/06

Prelim letter sent claiming a total of £4016.61 - 15/08/06

LBA sent claiming a total of £4115.86 - 03/08/06

Offer of £1999.00 from HSBC in reply to prelim - 04/08/06

Filed MCOL - 22/09/06

HSBC settled for full amount - Oct 06

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Well done, time to claim back what's rightly their's!

Take the time to read through the templates and various cases on here, it makes things all that much easier to understand when your claim starts to see some action!!

You haven't included the 8% interest have you? You can't add that until the MCOL stage. If you haven't, I'll shut up!! :D

28/07/06 - Prelim letter sent to HSBC for £3648

31/07/06 - Letter rec'd at HSBC

14/08/06 - LBA sent to HSBC

16/08/06 - LBA rec'd at HSBC

22/08/06 - Finally!! first reply from HSBC offering £2000

23/08/06 - Letter to HSBC declining offer, saying I want ALL my money!!

31/08/06 - MCOL filed for £4551.96, to be deemed served on 06/09/06

05/09/06 - HSBC Acknowledge claim

22/09/06 - DG Solicitors offer full amount in settlement, I accept!!

27/09/06 - Full amount paid into my acount

28/09/06 - Full amount taken out of my account!!!!!:mad:

29/09/06 - Cheque arrives, FOR SOMEBODY ELSE!! with all their account details in a letter adressed to me!!!

29/09/06 - HSBC refuse to pay money back into my account

 

 

 

If I have been of any help, please click on the scales in the top right corner! :)

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Hi Mark

 

we haven't added the 8% yet, but expect to do so at the MCOL stage.

 

By the way, my missus has has started her own thread :rolleyes:

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/24062-hsbc-me-too.html

Request for breakdown of charges - 07/06/06

Prelim letter sent claiming a total of £4016.61 - 15/08/06

LBA sent claiming a total of £4115.86 - 03/08/06

Offer of £1999.00 from HSBC in reply to prelim - 04/08/06

Filed MCOL - 22/09/06

HSBC settled for full amount - Oct 06

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Excellent! Well done, you'll have some money on it's way to you before summers out!!

28/07/06 - Prelim letter sent to HSBC for £3648

31/07/06 - Letter rec'd at HSBC

14/08/06 - LBA sent to HSBC

16/08/06 - LBA rec'd at HSBC

22/08/06 - Finally!! first reply from HSBC offering £2000

23/08/06 - Letter to HSBC declining offer, saying I want ALL my money!!

31/08/06 - MCOL filed for £4551.96, to be deemed served on 06/09/06

05/09/06 - HSBC Acknowledge claim

22/09/06 - DG Solicitors offer full amount in settlement, I accept!!

27/09/06 - Full amount paid into my acount

28/09/06 - Full amount taken out of my account!!!!!:mad:

29/09/06 - Cheque arrives, FOR SOMEBODY ELSE!! with all their account details in a letter adressed to me!!!

29/09/06 - HSBC refuse to pay money back into my account

 

 

 

If I have been of any help, please click on the scales in the top right corner! :)

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