Empiredirect.co.uk

[Helford]

Just announced empiredirect gone into administration

 

See here:

 

Empire Direct

 

H

[installspark]

There'll be a few insurance companies rapidly looking for a new supplier as a result.

[nickyc]

Typical! I spent £470 with them last week and was waiting for delivery confirmation. I chose them over someone £20 cheaper because they are a 'big name'! What do you think are my chances of getting my money back?!

[installspark]

What do you think are my chances of getting my money back?!

 

It would range from every chance to slim chance.

 

A lot depends on how you financed the purchase. If it was done on a credit card or credit agreement, then you will be able to get your money back through s75 Consumer Credit Act. This makes the credit card company or finance company jointly liable.

 

If you paid by debit card, then there is less chance of obtaining your money back as this will depend on the administrators of the company. That said, it may be possible to do a chargeback via your bank.

[nickyc]

Thanks installspark. I've just been reading up about the Chargeback Scheme on another website. I paid with a Visa Debit card and I've seen a quote from a Visa spokesman saying all the card issuers have to sign up to Chargeback if they want to put the Visa symbol on. Probably good news [she says cautiously!]

[kingofkings]

I recently purchased a TV on Finance back in October, it took about a month to get delivered as the TV in question was no longer in stock, so I went with another TV.

 

I have only made one payment on the finace agreement which is set to go on for another 3 years. Where do I stand on this matter?