Barclays PPI Reclaim Help

[ska1664]

I am about to start a claim against Barclays having been missold PPI on a loan. Could you please have a look at this letter any feedback greatly appreciated.

 

Also how do I calculate the following figure for the letter: I am requesting a full refund of all my insurance payments, plus interest, which total £ ?

 

Any assistance greatly appreciated.

 

 

 

Dear Sir/Madam,

 

 

Ref –

 

 

I believe I have been mis-sold a payment protection insurance policy and would like to request a full refund of my premiums, plus interest paid.

 

I took out a £10000 loan at your branch on and also bought a payment protection policy which would cost me an extra £3102.12 over the life of the loan. The name of the salesperson who sold me the policy is .

 

 

When I took out the loan, I was told that my application would be refused if I did not also buy a PPI policy. The Financial Services Authority’s advice to consumers is that, while it does not breach FSA guidelines, a borrower should not be refused a loan if they choose not to buy an insurance policy.

 

 

I would also like to point out that I was not told that I could buy PPI elsewhere to cover the loan. It was made very clear that I would stand more chance of getting the loan if I took the Payment Protection Insurance.

 

 

It was not explained to me that there were certain exclusions within the policy that could affect me should I have to make a claim. Furthermore in forcing me to buy this policy, you have also breached paragraph 8.6 of the Banking Code, to which you are a signatory.

 

I am requesting a full refund of all my insurance payments, plus interest, which total £.

 

 

If I do not receive a favourable response from you I will pursue this claim through the Financial Ombudsman.

 

 

Yours faithfully,

 

 

 

ska

[reallymadwoman]

bump

[hellhasnofury]

I am about to start a claim against Barclays having been missold PPI on a loan. Could you please have a look at this letter any feedback greatly appreciated.

 

Also how do I calculate the following figure for the letter: I am requesting a full refund of all my insurance payments, plus interest, which total £ ?

 

Any assistance greatly appreciated.

 

 

 

Dear Sir/Madam,

 

 

Ref –

 

 

I believe I have been mis-sold a payment protection insurance policy and would like to request a full refund of my premiums, plus interest paid.

 

I took out a £10000 loan at your branch on and also bought a payment protection policy which would cost me an extra £3102.12 over the life of the loan. The name of the salesperson who sold me the policy is .

 

 

When I took out the loan, I was told that my application would be refused if I did not also buy a PPI policy. The Financial Services Authority’s advice to consumers is that, while it does not breach FSA guidelines, a borrower should not be refused a loan if they choose not to buy an insurance policy.

 

 

I would also like to point out that I was not told that I could buy PPI elsewhere to cover the loan. It was made very clear that I would stand more chance of getting the loan if I took the Payment Protection Insurance.

 

 

It was not explained to me that there were certain exclusions within the policy that could affect me should I have to make a claim. Furthermore in forcing me to buy this policy, you have also breached paragraph 8.6 of the Banking Code, to which you are a signatory.

 

I am requesting a full refund of all my insurance payments, plus interest, which total £.

 

 

If I do not receive a favourable response from you I will pursue this claim through the Financial Ombudsman.

 

 

Yours faithfully,

 

 

 

ska

 

Hello Ska,

 

Welcome to the forum:D

 

There is not much activity on the ppi forum at present, must be due to the xmas festivities:lol:

 

I will have a look at tthe letter you wish to send to barclays later, as I have to go out now for a bit.

 

Can you tell me when the loan was taken out please:D

[ska1664]

Hi hellhasnofury thanks for the reply.

 

The loan was taken out in November 2005, I was not aware of being able to reclaim until 42man had a look at the agreement sent to me by Barclays after a CCA request.

 

I was basically told it would be in my best interests to take the PPI or the loan would not be approved. I was told that by taking it I would be showing my self as a responsible borrower, and that it would help give me piece of mind.

 

They neglected to tell me what was was covered by it though.

 

This is the thread link:

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/170521-barclays-loan-help.html

 

I have sent the letter to test the water with Barclays as their behaviour towards me has been appallling and should it be proved that the PPI was missold then the agreement so 42man advises me would be unenforcable.

 

I would greatly appreciate any help and advice you can provide as I really am new to all of this. I am keen to place this account in dispute and claim back what they have missold to me.

 

Many Thanks

 

ska

[ska1664]

Letter for starting the ball rolling on this one was recieved and signed for by Barclays on 29th December, so far all quite on the western front.

 

Anybody know how long it takes them for their initial response?

[alanalana]

Hello ska,

 

have you asked for repayment of your PPI? giving your reasons for claiming mis-selling?

 

My first advice would be to read through a few of the other threads on this forum especially the barclays threads and see how others are proceeding. The more info you post in your own thread the better but take out all of your personal details like names, addresses, account numbers, sort codes and telephone numbers the better caggers can understand your situation and offer relevant help and advice.

 

aa

[ska1664]

Thanks aa.

 

In answer to your questions, have you asked for repayment of your PPI? giving your reasons for claiming mis-selling?

Yes I used the template letter and explained my reasons and asked for a full refund.

 

I am just not sure what to do should they ignore the letter and how to proceed. They do not appear to want to get into a dialogue about this.

[ska1664]

I have still not heard a thing from Barclays, any advice as to what I should be doing next?

[alanalana]

Hello ska,

 

They have legally 40 days to respond to your subject access request so things do not go at a fast rate with the banks. After 40 days you can submit a complaint to the Information Commissioners Office for failure of barclays to adhere to the Data Protection Act 1998 which is a legal statute in Law, or start Court proceedings or both.

 

If your original request was received by barclays on 29 Dec 2008 then the 40 days starts from that date then if no response you can light the blue touch paper of the fireworks you about to launch.

 

aa

[ska1664]

Hi aa I have not sent an SAR to Barclays I have a copy of the agreement received after a cca request. I have sent the letter in post 1 and this is what they are ignoring.

 

Sorry for my ignorance on this subject, does the 40 days still apply to this request?

 

Many Thanks

 

ska

[alanalana]

Hello ska,

 

Hi aa I have not sent an Subject Access Request to Barclays I have a copy of the agreement received after a cca request. I have sent the letter in post 1 (as your letter in post 1 is a request for repayment of the PPI they have 8 weeks to respond if they send a get stuffed letter then that is taken as a final offer so off to the FOS or if they fail to respond in 8 weeks that is also taken as a get stuffed so off to the FOS so refusal to repay or no response and it is FOS or Court . If you go to the FOS first and the complaint is not upheld you still have the court option but if you go to court and lose the FOS will not look at your complaint.

 

Sorry for my ignorance on this subject, does the 40 days still apply to this request?

 

Many Thanks

 

ska

 

Hope this is of use to you;)

 

aa

[ska1664]

Thanks aa that clears things up for me.

 

Assistance greatly appreciated

[ska1664]

I have received a letter from Barclays stating that they are still looking into my complaint and that they are writing with reference to their first letter, which of course I have never received.

 

What are they up to

[ska1664]

I have had this response from Barclays :

 

Any ideas as to what I should do next, they still have until the 8th Feb before their 40days is up ?

[ska1664]

Any ideas ?

[ska1664]

I have received another letter giving themselves more time:

 

 

 

How do I go about dealing with this messing around, do I send a LBA or use the FOS?

[ska1664]

bump

[ska1664]

bump anyone?

[Blown up]

Hi

Have you heard from them yet as I am in the same position as you

Thanks

[ska1664]

I have now sent it to the FOS so I am awaiting their input

 

ska

[Lurcherlady]

I am also trying to reclaim PPI from Barclays. First wrote on 19 January, they replied they would investigate and reply by 18 February, they replied letter dated 18 Feb saying they needed to carry out further investigation and would reply by 18 March. Letter arrived dated 18 March saying further investigation needed and would reply by 8 April. It's deliberate delaying tactics in the hope that we'll give up or go to the FOS. Read in last Sunday's papers that the FOS is dealing with so many cases that its causing several months delay on decision. This is what Barclays are hoping for, creating months of their own delay and if we don't give up and go to FOS another several months delay and Barclays get to hold on to our money for a bit longer.

 

The letters are all very polite and always invite you to phone and discuss if you wish - so what do we do? Write a strong letter and maybe put them against you or wait it out?

 

What has anyone else decided to do?

Cheers

 

lurcherlady

[Blown up]

Hi

I have now made a complaint to the FOS and posted today , let you know if anythng else happens:confused:

[ska1664]

Keep us posted

 

ska

[ska1664]

I've been assigned an ajudicator, so anybody have any idea how long things take with the FOS from this point?

 

ska

[alanalana]

I've been assigned an ajudicator, so anybody have any idea how long things take with the FOS from this point?

 

ska

Be patient it could be as little as six to eight months now and you should have a result. Best thing is to let them do their investigatative work, get a positive result for you and chase your money once the result is in.

 

Some cases are quicker than others depending on what you have submitted to the FOS and what the company respond with. You have to remember not 100% of claims are upheld. Hang on to your hat it is now a waiting game:wink:

 

aa