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Debt recovery Company


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A few months ago I instructed a debt recovery Company to recover around £ 3500 from 2 Tenants that disappeared from a property without giving notice and 6 months in rent arrears. They requested a payment of approx £350 for lifetime registration of a debt recovery service. I then never had any correspondance from them and had to do all the chasing/follow up calls! (there were no updates as to whether they had or they hadn't found the tenants) Then they informed me (after I called them again)that they couldn't find them and would need to instruct a specialist tracing team to hopefully locate them....oh at an additional cost of £50. The alarm bells started ringing and I have not done anything about this since, as I need some advice. Can anyone help as I would like to know if there is any way I can reclaim my money from the debt recovery Company?

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