Barclays / PPI

[Dorabell]

[Dorabell]

Hi all sorry to be a pain lol any advice on the above letter i have received off barclays regarding the mis-selling ppi is this the normal procedure they are saying because it has gone passed the 6years it falls outside the complaints procedures any advice please:)

[alanalana]

Hello dorabell,

 

Hi all sorry to be a pain lol any advice on the above letter i have received off barclays regarding the mis-selling ppi is this the normal procedure they are saying because it has gone passed the 6years it falls outside the complaints procedures any advice please:-)

The letter you posted IMO is a fob off to get you off their backs.

The back more than six years will always be used and I am not totally sure the Statute of Limitations is the appropriate quote. I may be wrong and perhaps a member of the site team can confirm but I believe the statute of limitations refers to debt collection?

They even have the audacity to assume what action the FOS will take.

FOS have just taken on a complaint from me from 1997 and I got money back.

My advice is to follow their advice submit a formal complaint to the FOS send a copy of all correspondence (Especially the condescending letter they sent) I am sure the Ombudsman would be a bit miffed to see the comment about what the FOS will do:eek:.

These people will not let go. They take your money on Mis-selling and then say you have no chance of getting it back and the FOS will be unable to accept your complaint.

Please see this link to the FOS website give them a call they are extremely helpful (but also extremely busy) so patience is a prerequisite.

Financial Ombudsman Service

 

Make sure you give them a run for their money and by the way if there have been more than 4 complaints against barclaycard masterloans to the FOS then they face a bill of £400 for every other complaint received so even if your complaint is not upheld you will have the satisfaction that masterloan barclaycard will have had to fork out £400 for you submitting the complaint to the FOSa.

I hope this cheers you up and gives you the fighting spirit to continue against them.

aa

 

 

[Dorabell]

Thanks aa for your kind advice its much appriciated:) DB

[Dorabell]

hi all i now its been a while since i have updated:) i have been getting updates now and then from the FOS the last letter i received was a couple off months ago saying they had passed it on to a adjudicator, today i have received a letter saying how they are very sorry about the delay has this has not happend has quickly has they would have liked to because of the very large number of cases they have received recently however they are now able to confirm that the next letter they send to me will be from the team manager who will be responsible for dealing with my case althou this is still in dispute with barclays they are still updating my credit file every month there is no note on there to say this account is in dispute are they allowed to do that?

[alanalana]

hi all i now its been a while since i have updated:) i have been getting updates now and then from the FOS the last letter i received was a couple off months ago saying they had passed it on to a adjudicator, today i have received a letter saying how they are very sorry about the delay has this has not happend has quickly has they would have liked to because of the very large number of cases they have received recently however they are now able to confirm that the next letter they send to me will be from the team manager who will be responsible for dealing with my case althou this is still in dispute with barclays they are still updating my credit file every month there is no note on there to say this account is in dispute are they allowed to do that?[/quote]

 

 

I would not worry just wait for the adjudicators decision if your complaint is not upheld then off to the legal forum and start the court route.

 

I am sure you will be ok

 

aa

[Dorabell]

Hi update i have received another update letter from FOS there enquiries are still continuing and will write again as they are in position to do so

[The GodMother]

How much longer its been over a year

[Dorabell]

How much longer its been over a year

 

 

Hi GM hows things:) yes its been going on for about 16/18months now:eek:

[The GodMother]

More like 16 months as its not 18 mths as Baby is that old.

[Dorabell]

Hi alanalana& all i have received correspondence from FOS they are pleased to let me now that following involvement with barclays bank has now agreed to make an offer to settle my complaint barclays bank will be writing to me explaining the precise terms of its propposed settlement- however it has told us that it will be based on the general approach that FSO takes when we decide that a consumer has been mis-sold a ppi policy

 

we have set out typical approach to redress in a factsheet at the end of this letter as you can see the settlement of your complaint will be calculated by taking into account the type of ppi or policies you have complained about and whether a claim has been paid or if there are any arrears

 

it is important to understand that the offer will be subject to me agreeing to the cancellation of the payment protection insurance if still in force this will mean all the insurance cover provided will be lost if i would like to accept this offer,( i dont now what the offer is no mention of how much it is :?)please sign the enclosed settlement by xxxxx we will pass this form to barclays so it can be finalise the details of my settlement with me do i wait for barclays to write to me, has i have to send back FSO the acceptance form by next week ,any advice please would be appricated:)

[Dorabell]

bump:)

[The GodMother]

Have you tried to speak to the FOS and ask them what the offer is as they dont mention any type off offer.

 

Also try asking them who they are dealing with at barcleys and there contact info so you can find out what the offer is. How can u make a decision on a offer if they have not told you what it is?

[Dorabell]

Have you tried to speak to the FOS and ask them what the offer is as they dont mention any type off offer.

 

Also try asking them who they are dealing with at barcleys and there contact info so you can find out what the offer is. How can u make a decision on a offer if they have not told you what it is?

 

Hi GM hows things:) i no:-? it does say in one of the paragraghs that barclays are going to write to me but this letter from the FOS has to be back for next week there might be something in the post from barclays? i will have to ring them thanks:)

[alanalana]

Hi alanalana& all i have received correspondence from FOS they are pleased to let me now that following involvement with barclays bank has now agreed to make an offer to settle my complaint barclays bank will be writing to me explaining the precise terms of its propposed settlement- however it has told us that it will be based on the general approach that FSO takes when we decide that a consumer has been mis-sold a ppi policy

 

we have set out typical approach to redress in a factsheet at the end of this letter as you can see the settlement of your complaint will be calculated by taking into account the type of ppi or policies you have complained about and whether a claim has been paid or if there are any arrears

 

it is important to understand that the offer will be subject to me agreeing to the cancellation of the payment protection insurance if still in force this will mean all the insurance cover provided will be lost if i would like to accept this offer,( i dont now what the offer is no mention of how much it is :?)please sign the enclosed settlement by xxxxx we will pass this form to barclays so it can be finalise the details of my settlement with me do i wait for barclays to write to me, has i have to send back FSO the acceptance form by next week ,any advice please would be appricated:)

 

Hello dorabell,

 

 

IMO you should only accept if they agree to repay all the PPI premiums you have paid to them plus they should repay 8% statutory interest on each of the premiums.

 

They 8% is worked out from the date the premium was paid to them up to the date of settlement...so if you paid say £20 on 8 Oct 2007 then you would be entitled to receive 8% simple interest on that £20 from 8 Oct up to the point you accept the offer.

 

Please try to use this simple interest calculator to help you out

 

simple interest calculator - Blake Lapthorn - Southampton, Oxford, London, Portsmouth, Winchester

 

The principle sum is say the £20

The interest rate will be the 8%

The interest from date will be the date you paid the PPI premium ie the monthly amount of PPI you were repaying

The interest to date will be the date you are going to accept (if you are going to accept)

 

Hit the calculate button and you will get the result of what you should expect back on one monthly payment.

 

Do this for every monthly repayment remember to adjust the dates on the calculator.

 

Keep a record of the figures for each month add them up together and you should have an idea what to expect in terms of the settlement.

 

The bank will of course deduct the tax element so the figures will not match precisely.

 

Hope this helps

 

aa

[The GodMother]

alanalana

 

Just a daft question but how is Dora suspose to know what she is being offered without know what the offer is?

[Dorabell]

Hi all still waiting from barclays about the above the last time i heard was way back in feb 210 i turned down there offer has it was way below the settlement figure i should be getting so i went back to the FOS which i had a letter saying it was being delt with again this was way in feb 210 not heard any thing else since, then checking my credit report this account has been deleted but prior to that the account was not updated for a few months which had been every month befor then very confusing any advice please

[Dorabell]

bump:-)

[Dorabell]

Hi all still waiting from barclays about the above the last time i heard was way back in feb 210 i turned down there offer has it was way below the settlement figure i should be getting so i went back to the FOS which i had a letter saying it was being delt with again this was way in feb 210 not heard any thing else since, then checking my credit report this account has been deleted but prior to that the account was not updated for a few months which had been every month befor then very confusing any advice please

 

Hi all could some one advice me on this please should i be doing anything?

[Dorabell]

little bump please

[ims21]

Hi Dorabell

 

I've just noticed your thread....this seems absurd to me (and I expect it does to you too!)

 

First thing I would do is write to fos with a full time line of events thus far and include in that letter specific reference as to how unhappy you are with not only Barclays but also fos. Point out to them that this has taken far too long to resolve and you would like an immediate update and request that, in view of the history of this case, you would like some kind of response in fourteen days.

 

If you don't get an answer or if the answer you do get is unsatisfactory, I would withdraw from fos and sue Barclays. What would make this route a little easier is that they have already admitted mis-selling by virtue of an offer (albeit apparently derisory)...you would just need to adjust your claim amount to relect what you want and then issue in court.

 

Regards

 

ims

[Dorabell]

Hi Dorabell

 

I've just noticed your thread....this seems absurd to me (and I expect it does to you too!)

 

First thing I would do is write to fos with a full time line of events thus far and include in that letter specific reference as to how unhappy you are with not only Barclays but also fos. Point out to them that this has taken far too long to resolve and you would like an immediate update and request that, in view of the history of this case, you would like some kind of response in fourteen days.

 

If you don't get an answer or if the answer you do get is unsatisfactory, I would withdraw from fos and sue Barclays. What would make this route a little easier is that they have already admitted mis-selling by virtue of an offer (albeit apparently derisory)...you would just need to adjust your claim amount to relect what you want and then issue in court.

 

Regards

 

ims

 

thanks for your reply i sure do lol, whats got me confused it has been deleted off my credit report, barclays was updating then suddenly it stopped infact looking back they stopped round about the time when the court rulling was won

[ims21]

Well, my simple way of thinking is that if its gone off your report thats a good thing and leave it at that. Might be confusing but hey...its gone.

 

I'm sure you know that doesn't stop you from chasing your claim though.

 

Regards

 

ims

[Dorabell]

thanks

[Dorabell]

hi all on checking my file this debt has now reapeard on my file