Lloyds TSB wont pay my ppi back.......

[missy1980]

I sent them the first letter saying that I had no idea ppi was on my loan for the last 4 years until I had a look at my loan info on internet banking and saw it noted that I have insurance. I sent the first letter to them 2 weeks ago and they replied this week saying:

 

'they have reviewed case and sent copies of where I have signed under where its been ticked for loan protection, I had 30 days to cancel and never, its my responsibility to check what Ive signed for'

 

and

 

'I realise that there is a lot of paperwork to read when taking out loan, however, i do believe there is a certain amount of responsibility on your behalf to read any documentation when signing legally binding contracts'........

 

 

This is the company that gave me a quote on a loan the year before this one and said if I sign paperwork they will keep that quote until I decide if I wanted to go ahead, then the next day that loan was in my account...... which took 2 months to sort out.

 

What should I do next? They say to contact the F.O.S....???

 

Any help would be great

[hellhasnofury]

I sent them the first letter saying that I had no idea ppi was on my loan for the last 4 years until I had a look at my loan info on internet banking and saw it noted that I have insurance. I sent the first letter to them 2 weeks ago and they replied this week saying:

 

'they have reviewed case and sent copies of where I have signed under where its been ticked for loan protection, I had 30 days to cancel and never, its my responsibility to check what Ive signed for'

 

and

 

'I realise that there is a lot of paperwork to read when taking out loan, however, i do believe there is a certain amount of responsibility on your behalf to read any documentation when signing legally binding contracts'........

 

 

This is the company that gave me a quote on a loan the year before this one and said if I sign paperwork they will keep that quote until I decide if I wanted to go ahead, then the next day that loan was in my account...... which took 2 months to sort out.

 

What should I do next? They say to contact the F.O.S....???

 

Any help would be great

 

Hello Missy,

 

This is just round one in the ppi battle, they try to blame yourself etc, oh go away and stop bothering, we are far too busy with more important things, like counting our profits:mad:

 

I would write back to them and state that it is their legal responsibility to sell a product that they must ensure is sold fit for purpose with your fully educated consent. Not apply it in the hope that you don't know its there and never use it.

 

Keep at them:-D Send them your letter before action as soon as possible, this will let them know that you are not going away:-D

 

When was the loan taken out?????

 

If you need help just ask:-D

[missy1980]

Thanks for the reply, you have made me want to keep at it rather than just giving in to their "fob me off" letter.

 

I took the loan out in June 2004 and it ends June 09, I remember the lady being overly keen in me signing for the loan (prob so she can hit targets) and I know she did not go through ppi with me, as I would have said no due to the previous problem I mentioned in first post. I'm going to do a second letter and send it off tomorrow.

 

Ill keep everyone updated. Thanks again for the advice.

 

Missy x