Jump to content
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
      • 1 reply
      BankFodder

      Picked By

      BankFodder,

    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

      Picked By

      BankFodder,

    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
      WanTToMoveOn

      Picked By

      WanTToMoveOn,

    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

      Picked By

      BankFodder,
    View All
Twitter X - Include the @company's twitter name in your post title – here's why…
The UK Stands With Ukraine - 'Slava Ukraini'
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

OFT test case

BankFodder
 Share
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5965 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

dave

dave

Posted
Posted

Ha - yes you're quite right! We banned a person for continuously breaking the rules and that means that our employers would be quite happy to give us the day off.

 

How would banning anyone stop us from getting on a train?

 

No offence, but a site with 10-15 active members is not really going to be 'spreading the news' are they?

 

We have jobs to go to, kids to feed, bills to pay. How selfish of us.

 

Also, it's not really that important. This is just to see if the UTCC regs apply. If they don't then the OFT have said they will go after the punitive v liquidated damages angle. This case isn't actually all that relevant.

 

Damned if we do, damned if we don't.

 

Can I ask why, perchance, neither of you are not there reporting back?

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
  • Replies 1k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

dave

dave

Posted
Posted

And yet, when we say the same, you circumnavigate the swear filter to call us liars.

 

And, as for the other sites being busy, if you must turn this into a competition - I think the current user figures for each of the 'other' sites speak for themselves - currently we have 4 times as many members active here at this minute than the next busiest.

 

I really don't understand this chip some people have on their shoulder about this site. The very site that most likely bought this issue to their attention in the first place.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
Guest The Grinch

Guest The Grinch

Posted
Posted

Can I ask why, perchance, neither of you are not there reporting back?

 

Cos I am just a user looking for information back, You are the one who has spent his 2 years getting this far.

 

From all the threads on here it says there are 11 seats for media, obviously there must be some other rooms, or similar, for the other sites to get there info from.

 

If i had the faintest idea, or chance, of how to get a seat in there, I would be there.

 

And to be honest, you attitude stinks. I only asked if CAG were reporting from there and this is what i get back.

 

No wonder the other sites are doing so well nowadays

Link to post
Share on other sites
johnnymitch

johnnymitch

Posted
Posted

You tell 'em Dave :cool: - IMHO this is by far the best and most knowledgeable site on this subject - and it's contributors care about each others' cases.....:)

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites
dave

dave

Posted
Posted

Excuse me - we're accused of lying and letting you down, and my attitude stinks?

 

You have as much right to be there as anyone else.

 

I answered by saying that we all have jobs to go to and families to feed - there is no way I could be in London today.

 

And again, if you must turn this into a competition, I suggest you check out the other sites to see just how much help and information is posted there and their 'doing so well'.

 

It beggars belief that people seem intent on attacking this site.

 

Quite simply it's very ungrateful.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
stevokenevo

stevokenevo

Posted
Posted

Dave, no-one mentioned how busy any particular site was. Who is turning it into a competition? you are the only person who seems to have a chip on their shoulder RE other sites

 

I dont have a chip on my shoulder about this site, and i am very proud of the work that was done initially.

 

My response was to what i considered a lame cop out of a response as to why cag are not represented today, please dont make it out to be any more than that.

Link to post
Share on other sites
dave

dave

Posted
Posted

I'm not sure you're reading the same thread as me:

 

Looks like the other sites that have got people at the case will be getting busy today.

 

No wonder the other sites are doing so well nowadays

It may be a lame cop-out - maybe the other sites have incomes that don't require them to go to work.

 

Evey one of our volunteers has a full time job - most have children as well, including myself. I can't just up and leave them at a minutes notice. For one thing, my employment contract required that I give 2 weeks notice for any time off - and with the date being moved around that would have been imposible.

 

I also cannot afford to get to London - it's just after Christmas and the train fair would cost the same amount as it would to feed my family until my next pay day. I'm not going to trade eating for getting to a court room to hear wether or not a case can go ahead based on the rules that the OFT have chosen.

 

I can also assure you that ONE user ASKING for his membership to be removed has no bearing whatsoever on this. I have no idea how you would think this would be possible.

 

Personally, I have trust that Stephen will no doubt post exactly what is going on. He's on the same side as us, despite what some of the users of his site (and this one it seems) may think.

 

If you think this is a cop out, then I am sad.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
Thailand

Thailand

Posted
Posted

No Caggers have chips on thier shoulders about others sites. Caggers don't go trolling on other sites. Other sites come here to do that, and for some reason in numbers.

 

We are all supposed to be in this together.

 

For clarity, CAG is a wealth of information that is not envious of any other site IMO.

Link to post
Share on other sites
Bookworm

Bookworm

Posted
Posted
I believe that the people who should be there, are there.

So do I: the OFT, the banks and the judge. Or am I missing something? :-D

 

The OJ Simpson case, this ain't. I think when the judge hands in his decision (expected in MAY!) is when I'll get excited about it all, in the meantime, anything reported will only fuel more armchair lawyers all trying to judge the case themselves and trying to second-guess the real judge's final decision. :razz:

Link to post
Share on other sites
dave

dave

Posted
Posted
:lol::lol::lol: lol

 

If you know of anyone that is doing this then please tell.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
dave

dave

Posted
Posted

Bah - I can't believe I was so successfully trolled! Ha!

 

Must be the head cold!

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
Guest The Grinch

Guest The Grinch

Posted
Posted
If you know of anyone that is doing this then please tell.

 

I suggest you have a word with Gizmo111 and Blueskies then.

Link to post
Share on other sites
dave

dave

Posted
Posted
Conversely, why do you think such a small location was chosen?

 

It is a subtle and deceitful game that is being played.

 

Shoestring

 

I agree. Sadly, I'll be shot down for even posting such a thing.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
dave

dave

Posted
Posted
just as sarcasm is the lowest form of wit, i reckon accusing someone who challenges a statement of trolling to be pretty low also.

 

brush this off as trolling if you wish, but keep your eye on the bigger picture.

 

Are you suggesting that I frequent the other sites and watch all their posts as well as the ones on here?

 

Secondly, if you had access to the admin console and checked out certain users, you would know where I am coming from.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
johnnymitch

johnnymitch

Posted
Posted

Is it me, or is this bloody thread just getting silly..........:confused:;)

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

Link to post
Share on other sites
dave

dave

Posted
Posted

No, not you.

 

...and yes, it is getting silly.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5965 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


Follow: @real_CAG

Navigation Links

Welcome
CAG Community Centre
CAG Library
Banks & Credit
Other financial Institutions
Retail
Non-Retail
Work & Social
PayDay and Short term Loans
Debt
Motoring
Legal

Latest

Our Picks


Help and Support

CAG Library
Questions about This Site
Change your notification sound
Change your profile picture - FREE!


Useful LInks

County Court Forms
MoneyClaim Online
CPR - Pre-Action Protocols
Civil Procedure Rules
UK Legislation
Youth Consumer Service

Reclaim the right Ltd

registered in the UK
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS

The Consumer Action Group

The National Consumer Service
×
×
  • Create New...