OFT test case

[rob7b]

cheers Macedonian for the info. You should put that info in a sticky or something to stop people trawling through the discussion!!

[JOSH_IOU]

...and yet, we're told that 'they' need to raise an extra 85 billion in taxes this year to 'make the books balance'.

 

Well, the easy answer would be to let private enterprise make it's own bloody mistakes and suffer it's own consequences.

 

 

As a business owner I agree. Banks provide a service just like evryone else.

I don't get special compensation when Joe bloggs says he's unhappy with my service. (maybe because thats never happened yet.) Doubt it though.

[car2403]

cheers Macedonian for the info. You should put that info in a sticky or something to stop people trawling through the discussion!!

 

Wouldn't be necessary, if it remained on subject.

[WILKINSS208]

yes agree. this thread is going off on one again lol

i wish it would hurry up i want to go ahead with court.

i have had one pay out this week with BOS, paid me full amount before court!

[car2403]

yes agree. this thread is going off on one again lol

 

Those with admin responsibilities seem to be on top of it now.

[darling1]

Wilkinss208...is the bos - royal bank of Scotland and when did you put in your claim -?? I am building up a whole lot of charges at the moment at the HAlifax and I would liket to make a claim - not sure if I should start out claiming now or just wait?

[noomill060]

Get your claim in.

 

Use the CAG templates.

[smutley]

yes agree. this thread is going off on one again lol

i wish it would hurry up i want to go ahead with court.

i have had one pay out this week with BOS, paid me full amount before court!

 

hey, did we miss something here! a payout before the result of the oft case!!! congratulations... do you have a thread where I can read more?:grin:

[Stornoway]

One of the key arguments in the test case seems to be that the charges are fee for a service - ie the service provided is that of the bank "considering" the unauthorised overdraft. However nobody seems to have picked up on the fact that most banks use what is called "refer lists" which is basically a list produced each business day of accounts that are over their limit. The key point here is that most customers are placed on the "return all" refer list which means that items hitting the account which take it over limit are automatically returned unpaid without any intervention or consideration. Some customers are tagged "pay all" and the over limit items are paid by the bank automatically but these customers are well in the minority and typically the bank's best customers. With the volumess of electronic transactions going through the banking system nowadays it is simply impossible for the banks to "consider" all the unauthorised overdraft requests.

[WILKINSS208]

there is basically nothing to read. i paid a hp loan off in november and filed for all my charges back straight away. i realised the test case was going to run, but i have lots of cases pending at the moment so thought i would only add another to list.

i have 3 other with Bank of Scotland/Halifax but this is the only one that has paid out before its even got to the court fee stage.

They paid me everything in full and final settlement. I think the woman must of been having a good day!

I have won lots of claims before the test case was announced so I have all templates, right up until court bundles still at hand if needed.

I also managed to claim from 1998-2007 with Halifax last April - wow that was a good one!

[smutley]

but a pay back is good news!

well done, only wish I had more luck than you with my claim which was started over 12 months ago and now caught up in the test case

[JOSH_IOU]

but a pay back is good news!

well done, only wish I had more luck than you with my claim which was started over 12 months ago and now caught up in the test case

 

wholly crap.

 

I mean oh dear.

[WILKINSS208]

yes i was very pleased!

i dont know whether because it was a hp loan instead of bank account it made a ddiference ??

[JOSH_IOU]

Pretty sure that was the reason wilkinson.

[WILKINSS208]

yes me too, but good call for others who want to still chase

[smutley]

just because its a hp loan you were successful in claiming back charges on it still deserves congratulations. Claiming back any charges, especially bank charges, is a very draining and time consuming process, well done x

[WILKINSS208]

thanks. it was only £150, had more claimed back but better in my pocket than theirs!

good luck to everyone. especially after this test case, hope OFT win with good results;)

[JOSH_IOU]

Well as an ex-northern rock shareholder also I can safely say I agree.

[Son of Shoestring]

One of the key arguments in the test case seems to be that the charges are fee for a service - ie the service provided is that of the bank "considering" the unauthorised overdraft. However nobody seems to have picked up on the fact that most banks use what is called "refer lists" which is basically a list produced each business day of accounts that are over their limit. The key point here is that most customers are placed on the "return all" refer list which means that items hitting the account which take it over limit are automatically returned unpaid without any intervention or consideration. Some customers are tagged "pay all" and the over limit items are paid by the bank automatically but these customers are well in the minority and typically the bank's best customers. With the volumess of electronic transactions going through the banking system nowadays it is simply impossible for the banks to "consider" all the unauthorised overdraft requests.

 

Stornoway, very nteresting post. Thanks. Are you speaking here of a particular bank or banks (plural) and on what do you base our insights?

[psm]

can anyone remember when the banks did give you a service? When every branch had a manager that would look at your account and employ good old fashioned common sense before stopping a payment. They would see that your pay came in regularly on a date and decide to pay the DD or SO allowing you to go overdrawn in the knowledge that you would be paid shortly. Ok you would get a letter, that you would be charged for, but you were getting a good service. I still remember a classic letter i received one xmas from my Midland Bank manager a Mr Weston which went as follows " Now is the time of christmas cheer as is evident by the state of your account, please do not draw any more cheques until you have the funds to cover them, having said that have a Merry Christmas"

When the banks got rid of the branch managers they should have adjusted the charges accordingly but they were greedy and should now be made to pay.

[smutley]

yes, I remember those days, had a lovely bank manager in the 1980's, Mr Cunningham, he used to ring me up weekly after my divorce to check everything was ok financially with me... that was another world! With regard to the "refer lists" that is very interesting and makes sense with my accounts now, on 2 accounts they charge and bounce and on the other one (the one im claiming on) they charge and pay out, I never did understand why, thanks for that insight.

[JOSH_IOU]

they charge and pay out, I never did understand why, .

 

Its because there unlawful

[Alphageek]

Back in the day, I had just moved in to a new house and the telephone was not connected.

 

My bank manager actually came to my new house to see if the move had gone ok

 

He was a nice chap.

 

Tell that to the kids of today and they won't believe you

[dave]

Hell....I don't believe you!

[JOSH_IOU]

Back in the day, I had just moved in to a new house and the telephone was not connected.

 

My bank manager actually came to my new house to see if the move had gone ok

 

 

 

 

What on earth was he after?