This lost data, I'm concerned

[Jamboray]

Here's something that has happened to me just recently.

 

I signed up to a new bank about 5 - 6 weeks ago for online banking.

 

Everything had gone well and like clockwork, however about 4 weeks ago, when I logged on to my bank, I found that I was unable to due to having too many unsuccessfull attempts, I hadn't tried to sign on for a couple of days and thought that it was strange, but followed the guidence to reset my information. I then noticed a click too late, that my email address had been changed to an email address that I used years and years ago. I immediatley phoned the bank to report this and got the normal assurancies that no one can access my account and all looked fine. I went through the process and re-set everything. A couple of days later, a letter arrives from my bank, saying thank you for your change of details, however please contact xxxxxxxxx to confirm you have requested this? I recieved another letter saying, I was successful with my application to open another account and my card would follow, I didn't apply?

 

I tried ringing the number and ended up talking to the banks helpline, who asked I go into my branch to follow this up.

I went to my branch with the letters and they looked into it on the system.

Regarding the second account being opened: This would have been if I had hit the submit button twice That account was cancelled.

 

The change of details request: This was an error at the bank and hundreds of letters had been sent out to customers

 

I was given the assurance again, that it was computer error and all was fine with my account. Nothing untoward has been going on since, but now with this !!!! up, it makes me wonder if there is a connection?

 

Does anyone know what date the discs went missing?

 

I would be on the register as I recieve childs allowance, tax credits etc.

 

Maybe I'm just putting 2 + 2 together = 5

[Weird Al Yankovic]

I couldn't care less.

 

If someone stole my id they'd be saddled with debt!

 

And a non too attractive wife.

[Bigmac versus]

Identity theft is a very serious problem and a risk that shouldnt be taken lightly.

The data was lost on 18th October.

The HMRC has now set up a helpline, 0845 302 1444, for people worried about the data breach and want more details.

[Goldlady]

It was mid-October I think when the discs went missing.

 

And weird Al that is not a very nice thing to say about the OH:p

 

I would agree that if anyone stole my details they would be on a hiding to nothing.

[dx100uk]

not being funny but..

it is quite easy to find out peoples sort & A/C details if you have a bit of savvy and.......

it does not really gain anything of an advantage.

 

the thing about all this that you SHOULD be very worried about is IF you use ANY details about your under 16 child in your passwords etc. or your pieces of classified information.

 

if you have then CHANGE THEM NOW.

 

dx100uk

[MilkTrayMan]

Hi Jamboray!

 

Another Thread, with informative Government links, for U to read through...

http://www.consumeractiongroup.co.uk/forum/bear-garden/121232-details-25million-child-benefits.html

...