Quick Question Wife brought a second hand "as new" pushchair around october last year this model and design was only released around a few months before that fast forward to december and its stopped folding, the button jams on one side meaning that it cant be folded or unfolded and when it does fold out it doesnt lock into position, obviously dangerous to the child thats in it now ussually with a second hand product i would throw my hands up and admit defeat however being mechanicly minded i decided to try and mend it - except i couldnt its riveted togeather decided to look into the problem and found hundreds of stories online having problems with not just this frame but the previous iteration before that as well. now this is where im trying to push it, i can prove its a manufacturing defect.. having had a good look at it there is only two screws holding this in place, one of these is missing, having manovered the pushchair around a little you can see the screw actually inside the body of the button press. before i found this out quinny would respond only with "although the pushchair comes with a two year warrenty this doesnt pass if its sold on its £40 + parts", as soon as i mentioned manufacturing issue and provided pictoral evidence theyve stopped responding entirely now im not sure what to do the frame number proves its still under its two year warrenty... (and that its made in china) Ceo email wont even respond Customer services have stopped replying im tempted to just set up a facebook page called "Quinnys shoddy products" as i know the fact it would show up anytime someone searched quinny might kick some action from them any other ideas, normally i wouldnt worry but its around £150 worth of pushchair Image showing missing screw image showing pushchair tilted at angle, showing screw through hole

Hi everyone, I have a Hauck Malibu pushchair, I purchased it second hand from ebay and was told by the seller she hadnt had it very long and looking at it, it did look fairly new. I've had it since september, I got off the bus with it today, the driver couldnt lower the step and the chassis snapped, leaving 2 gaping splits in the metal that my daughter cut straight through her nail on. After a trip to A&E I called their customer services to be told that a warranty isnt transferrable and its not covered. If I want a new chassis it costs £40 (I paid £50 for the pushchair). I believe regardless of if I have paperwork, that a pushchair shouldn't have done this, they're designed to last the entire age of use which can be up to 4 years. Where do I stand on this? And if I can take action what do I do? Thanks in advance