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Hi everyone, I have a Hauck Malibu pushchair, I purchased it second hand from ebay and was told by the seller she hadnt had it very long and looking at it, it did look fairly new. I've had it since september, I got off the bus with it today, the driver couldnt lower the step and the chassis snapped, leaving 2 gaping splits in the metal that my daughter cut straight through her nail on. After a trip to A&E I called their customer services to be told that a warranty isnt transferrable and its not covered. If I want a new chassis it costs £40 (I paid £50 for the pushchair). I believe regardless of if I have paperwork, that a pushchair shouldn't have done this, they're designed to last the entire age of use which can be up to 4 years. Where do I stand on this? And if I can take action what do I do? Thanks in advance
