Cheers Dave, you're a legend just hope they have put up sufficient signage so no one else gets stung!!

Hey guys, just getting ready to leave but I also just received this We were sorry to learn of your concerns around a Parking Charge Notice (PCN) following your son's attendance at Loxford Polyclinic on 20th August. We would like to thank you for making us aware and your feedback in this respect. As a formal complaint was raised with NHS Property Services we have been in contact with the Senior Estates Manager responsible for the site to ensure that this was properly followed up. Following investigations we are able to share the following with you: PCN - this has been referred to the parking company Parking Eye and confirmation received that on this occasion the PCN has been cancelled. Please be aware that this may not be the case should any subsequent parking notices be received. parking signage - please see the attached copy of one of the signs at Loxford Polyclinic which we trust will assist for any future visits to the site. The sign details 'patients and visitors must enter their full, correct vehicle registration into the terminal at reception on arrival to obtain a 2 hour parking permit' We have received confirmation that the parking signage is also being fully reviewed by the local team who are engaging with the parking company around possible improvements All complaints are taken very seriously by NHS Property Services and are formally monitored through our Customer Engagement team with regular reports to the business, so I really appreciate you contacting us. As I will now close your case, I would like to express my sincere apologies and should you have any further queries, please do not hesitate to contact me or our Customer Support Team. All our details are in my signature below. Upon closure of your complaint, there should also be the opportunity for you to provide feedback via a survey if you feel this appropriate. We would of course welcome any comments from you in this respect. Kind regards At least that is one of them sorted, cheers everyone, especially Dave on that last letter, it clearly done the trick! Loxford parking sign.pdf

I know, I am off on Wednesday, I will obviously be helping her every step of the way, I said if it goes to court we will all help her with the 5 minutes it will take to win.

I am here to stand for those who cannot, just like you guys!! Which is why I love all of ya haha

How does this sound? Thank you for your email. I understand that it takes time to properly consider a complaint but ParkingEye have strict deadlines for payment. All that is required is that someone take a quick walk over to the car park and notice the lack of signs which will indicate the invalidity of the invoice that has been sent, it can then be cancelled and remedial activity employed to rectify the lack of signage so that no further incidents such as this can occur. I have attached the latest google maps image from 2022 so it appears to have been like that for a very long time. I look forward to your reply. Kind regards,

I am reading that an illegal invoice is an invoice that contains false information, they are making false claims and demanding money based upon those false claims. That to me would indicate an illegal invoice? Ah, so because no contract exists, the invoice is void ab initio?

Could someone confirm for me please, that as there is no signage, the ticket is illegal?

Update : Case ref ****** Complaint - ********* Loxford Polyclinic This email is to confirm that your case has been passed onto myself in the Complaints team and logged with the above reference number. We are sorry to learn that you have reason to complain and can confirm that we will be conducting a thorough investigation. We aim to respond in full within twenty working days. Once we have completed this, we will write to you again. The timescale referred to is our intention to respond formally in writing and please be assured our investigations are already underway. In the meantime, if you have any queries, please do not hesitate to contact me. Yours sincerely 20 days takes us beyond our ability to "appeal" lol, it takes two minutes to check that the operation on their site is illegal.

Cheers Dave, much appreciated again!!

Certainly are every now and then!! Let's hope this encourages them to do the right thing. I do expect to see appropriate signage erected and will continue pressing this office and NELFT to ensure that the law is observed and respected at both sites. For and on behalf of the people!

See, sometimes I am wrong!!

Good morning all, I hope everyone had a good weekend!! Just received this in response to the email sent as suggested by Dave : Thank you for contacting NHS Property Services. Please be advised your complaint regarding "Parking Eye PCN" concerning the property " Loxford Polyclinic " has been logged and passed to the complaints team. A case number of: ************ has been assigned. Please quote this number should you wish to contact us about this at any time. If you would be happy to do so, may we ask for you to provide a copy of the PCN and a contact number for yourself. One of our colleagues will be in touch soon to discuss your complaint. Kind regards,

email sent

There is a reason Henry Ford said "It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning."

It is like I am being forced to perform for free, like a zoo animal, in order to prevent myself from being shaken down. I'm sure I will be told we are going round in circles but this is unacceptable. No one should be forced to play another's game unless there is consent. I don't want to play this game, the rules have not been followed, it shouldn't be for me to spend precious time and energy defending against someone's claim that I have broken the rules when they are the ones that have broken the rules, perhaps that is a better way to word it. Perhaps it should be put on them to prove that all legal conditions have been met to issue their invoice ? Just sending a picture of a car is not evidence of breach of contract

Yeah I think that is the issue with us good folk. We think if we treat evil nice it will be nice to us in return What does everyone else think of Dave's suggested response?? In my mind, they will not care, they will probably just laugh at it like they did the first one and then be smug by repeating the same nonsense they have already sent me twice. These people need to be held accountable for their actions, they are facilitating what I deem in my opinion to ultimately be fraud. Whether it is or not in other peoples opinion is their choice, I believe it should be for the public to decide upon conclusion of a full investigation. But where does that even begin? There appears to be no one to go to that will do anything, unless I am mistaken which of course I am sometimes.. Something is crooked and it is becoming more and more evident, it is also infuriating me because there are many millions of vulnerable people out there that are being victimised and robbed basically, imagine how many people ae being fleeced on a daily basis, not everyone knows about CAG. Obviously, you guys have way more experience with all this than I do but I have a bit of knowledge and understanding, I also have backbone so I will always be prepared to stand my ground. There must be a way to protect people from these predators. They are purposely setting traps (the law is clear on its rules and regs regarding these operations) they are hunting for prey, their actions are causing harm and loss (which is unlawful). It is my understanding that the premise of my defense is that the issuance of their invoice is illegal based upon current legislation, if this is correct, then the fact that the NHSPS is aware of its agents illegal activities and still allows it to continue is also illegal conduct. Conducting illegal activities and facilitating illegal conduct is criminal, am I mistaken? Is that not why people go to prison or get penalised, for engaging in illegal activities??

I understand what you mean, perhaps someone could help me word it better for them?? I don't want to be fobbed off, can you guys help me please?

Yes of course, I am not interested in playing their game unless they are going to pay me for my time. This is what I am trying to get at. They all know what they are doing and I am not having it. There should be something that can be said or done that stops these public servants from abusing their positions, surely??

I'll give it a go, it's a good idea, cheers Nicky!

Dear Sir/Madam, My son had to attend Loxford Polyclinic for a blood test on 20/08/23. Unfortunately I received a PCN from your agent ParkingEye for using your car park. Vehicle registration Could you kindly request that this be cancelled please and that perhaps someone advises patients that are attending for appointments that there is a system in place for parking, or perhaps some sufficient signage in and around the parking area and entrance of the clinic to notify genuine attendees otherwise innocent people will continue getting these fines. I appreciate your kind assistance and feedback on this matter. Kind regards,

Here we go : Good afternoon (Victim) Thank you for contacting NHS Property Services. I am sorry to hear that you have received a parking charge. In the first instance, you will need to appeal the charge - full details should be on the PCN. Please update us following your appeal. Thank you What would be the best response to this to cut this short?? Cheers guys.

Email sent, see what they say!!

Cheers Nicky. They have no care at all about what they are doing and how it affects people. Shame on them.

Hey guys, an update here : "Please see the below response received from our Estates Department, as NELFT do not own the site in question you will need to take this up with the parking company directly. “Best advice to people in receipt of a PCN is always for them to immediately engage directly with whichever parking management contractor issued the PCN. That’s usually through an appeal process. The worst thing to do is to ignore it as a legal process usually commences after a set period. Secondly, they can reach out to the owner/manager of the site (in this case NHSPS) to ask for them to investigate and support in genuine cases.” Kind Regards" Could someone help me with a reply to this please, I am just trying to cool the blood down right now.

Cheers Nicky!! The car was parked in the first section it was the second spot in as it goes. When I saw the sign for STAFF ONLY I immediately stopped because I was going to use that area to turn around, so instead, I just reverse parked as all the other cars are in the photo. There was no indication to me of any requirements other than having to be a patient. There was also no signs or mention of having to input your reg anywhere which is what I believe the ticket is actually for. I might have to put in an FOI to see how many tickets are being issued at these sites, would they have to give me that information, I believe it would be in the interest of the public to know. PEYELOXFORD.pdf