I recently sent away to EXPERIAN for my credit report and found i had a default from welcome finance year 02, now this amazes me as what im about to tell you is the gospel.
towards the end of my contract i also decided to try and settle early and asked for my statements and early settlement figure, it came back as £325 left to pay, when i went through the statements i was shocked at what i found the contract stated at the end of each calender month interest would be calculated at 5% of the remaining balance yet when i went through the statement i found my interest payments each month were anything from 6% up to 9%.
I arranged a meeting with the manager and asked him why this was, he couldnt see what i was telling him and i said right heres an example at the end of June the balance was exactly £1000.00 so i said 5% is £50 you have charged me £72 odds and every month they were all different percentages, he again said I DONT KNOW WHAT YOU MEAN, i must admit it got my blood boiling and i slammed down a calculator on his desk and said you tell me what 5% of £1000.00 is, what i couldnt understand is that every month it was different, and as you's know as soon as the first one is wrong then the rest follow suit, eventually he asked what i worked out was owed and i provided statements i had worked on calculating 5% interest as per agreement and said you actually owe me £208.00
Now i got a cheque for that amount exactly with no further questions asked that day and the account he said would be marked up as settled. It was only last week i found the default from them, cheeky bar_stewards.
I will be going for these edit, edit edit at some point soon, cant believe what they have done im soooooo angry.
Moderator Note: EDITED due to libelous wording.