This topic was closed on 11 March 2019.
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- Consumer Action Group
This topic was closed on 10 March 2019.
If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.
If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.
- Consumer Action Group
please ensure that you have other banking facilities in place before going after them again, its not uncommon for them to close accounts of people who claim more than once
ok, first things first, who told you that they would definitely close your account?
secondly, for the most part , those that only submit one claim to hsbc dont have their accounts closed
and thirdly the natwest step acount sounds ideal for you, alternatively
look here
unfortunately its quite complicated due to it not being controlled entirely from the bank, they can affect your credit file by saying that you owe them money, even if they decided to amend the file, the other agencies who reference from it would already have a seperate profile of you and so on, in any case even if the slate was wiped clean today it could be up to a year until you would see any benefit, and in some cases even longer
watch this space, one of the other hsbc claimants has just been asked if the ombudsman can use her case to challenge the banks on such decisions, as they believe it to be unfair
congratulations, you dont have to draft a letter, unless you really want to ofcourse , you can merely put a line throught the confidentiality stipulation, and initial it, then return the letter as normal
how much was the dr- interest , amounting to?
you're absolutely sure you went over your o/d? hmm....... sometimes the bank used to in the past have some leeway (sp?) over the charges, i had some refunded years ago , ofcourse they cant do it anymore, but maybe they looked at your accoutn and thought , well he looks
ok lets not charge him,
ok you can stop laughing now