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jazztheman

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Everything posted by jazztheman

  1. Bit of an update, another private pension with another old company turned up this week with a pension pot value of around £10k the previous pension company had a pension pot of around £26k. Both companies have the option to do nothing and leave the pots alone until I reach my official state pension age in around 18 months time, which is the option I would prefer to do. Age UK and the Money Advice Service are stating that because I am below state pension age and not taking income from the pension pots the DWP does not have to be informed until I reach state pension age. Does this information seem correct? I don't want to break any DWP rules.
  2. It's not with an insurance company it's a works pension scheme.
  3. I am currently claiming Joint ESA (Support Group) for myself and my wife who is disabled, I am her carer. I am due for retirement in 18 months time, today I received a letter from a private pension from a company that I worked with a few years ago. The letter notified me that this private pension would start paying monthly payments of £80 per month from December 2019 when I am 65. Being on ESA I don't want to go onto Universal Credit if at all possible. Will this private pension trigger a change for Universal Credit to be applicable? What would be the situation if I deferred this private pension until my official retirement age of 66?
  4. I contacted the manufacturer again today and they have promised to send me a replacement power tool free of charge, which is great news. The retailer was "Power Tool Mate" and the manufacturer was "Ryobi"
  5. Thank you, on checking the retailers reply - "Unfortunately, we only offer a 30 days return policy, Please note you are covered by the manufacturer's directly for a years’ warranty." The manufacturer is not interested because they state the product should have been registered within 30 days of the purchase. I did register the product on purchase! Is the retailer still responsible I don't want all of the hassle trying to contact the manufacturer and for trying to work out a solution.
  6. I purchased a power tool from an online retailer back in Oct 2018. The tool has developed a fault and I contacted the retailer for either a replacement or a repair under warranty, the retailer told me to contact the manufacturer for this request. I always presumed it was the retailer who was responsible for any warranty work? Is it the retailer or the manufacturer I should be contacting regarding my problem?
  7. It's just over £70, not much I know but I am adamant that there are no arrears owing.
  8. Is that the last payment from my previous tenancy dwelling, the one that is now in dispute? I have continued paying rent too date on the new tenancy.
  9. I received a letter today from my housing association informing me that I was in rent arrears from a property which I rented with them over six years ago. I strongly dispute that there any arrears owing and I have contacted the housing association for information about this debt.My question is, is there a time limit for requesting rent arrears? This letter came 'out of the blue' and it's the first time we have had any knowledge of alleged arrears.
  10. That maybe the answer? I will have to check back on previous payments. Any idea which month of the year is the usual month for two payments?
  11. Yes, I do realise that. There are however 12 PIP payments per year so the monthly calendar rates still appear to be incorrect?
  12. My wife who is disabled is currently receiving PIP she receives the two parts both at the high rate. Her award is £145.35 per week, however the payment that is paid into her account monthly is £581.40. Doing a quick calculation £145.35 x 52 (weeks per year) = £7558.20 per year, divide by 12 for the monthly payment and the payment is £629.85 per month. Am I missing something in my calculation for the differences in the monthly amount?
  13. Thank you. Your information confirms that it is pointless registering a product for the manufacturers warranty when it is the supplier who is responsible for any problems..
  14. I purchased a power tool from Amazon last year, at the time the goods was on a reduced promotional price. I chose this tool because it came with a three year manufacturers warranty. This week the power tool developed a problem and I contacted the tool manufacturers because I registered the warranty when I made the purchase. The company informed me that I should contact Amazon to report that there is a problem with the tool and they will have to sort out the problem. I contacted Amazon and I was informed that I could not have a direct replacement (probably because the price of the tool as doubled). They also would not arrange a warranty repair. The only option was to offer a refund at the promotional price and that I could make a new purchase at the full price. I find this unfair because Amazon have the tool in stock and will not offer a replacement. It also makes you think what is point of having a manufactures warranty when it goes back to Amazon for any decisions. Any comments would be very much appreciated. Thanks
  15. Panic over! The second delivery crew were excellent and managed to get the furniture into the property, and with no damage.
  16. Thank you for your information which is very useful. Hopefully the second crew will be able to get the furniture in. In the event that the furniture still cannot be put into the property, what is the normal procedure? Do these companies just leave the furniture outside? or return the furniture and offer a refund or a credit note?
  17. No objections with foreign crew. The problem is that they could not understand what I was saying and how the previous furniture was put in place by a different crew.
  18. The fault is with the delivery drivers. The crew that were sent did not have a clue and did not realise that the sofa had to be put upright and then revolved around the door frame. I tried to make them understand but they were foreign and could not speak English very well.
  19. I purchased a new 2 seater sofa and 2 chairs from SCS, the delivery turned up today and the delivery men were unable to get the furniture into the property. They were useless couldn't speak much English and give up. There is another attempt arranged to deliver tomorrow with a different crew, hopefully this crew will be more professional. What I would like to know is what would happen if the second crew also fails to get the furniture into the property? Could I request a refund? I have never had problems before with getting furniture in and out of the property and that is with larger furniture i.e a 3 seater sofa.
  20. There is no issue proving that my wife's disability justifies the need to be re-housed. The housing association have also acknowledged that we need to be re-housed and have classified our application to be urgent. We now find ourselves in the position that there is little chance of us being re-housed due to the lack of disabled housing stock.
  21. As feared we are still living in the same property, due to the lack of vacant disabled properties.
  22. My daughter recently purchased a car from a large car trader in South Wales. She was told that the car had a full service history, which she later found out that there was no service history. She also later found out that the car is an ex-company car (fleet car), which she was not informed about by the car salesman. She paid over the book price for the car because she was under the impression that the car had a full service history and too later find out that the car is an ex-company car she now feels conned. The car sales company are not interested. Is there an obligation by the car sales garage to disclose that the previous owner was a company and that the car was a fleet vehicle?
  23. I presume the HA contracted the OT, the firm they used specialises in private independent assessments. I don't believe the question was asked if we were happy with the recommendations, there were a number of recommendations that we were unaware of until we read the report which was several weeks after the assessment.
  24. Yes it was an independent OT firm used. During the assessment a number of adaption's were recommended which we did not dispute because they seemed relatively minor at the time and maybe of benefit for future use. We did not realise the extent of the adaptions that had been recommended until we were provided with a copy of the assessment report. Most of the information is inaccurate and what was concerning is that the report states that my wife relies on a wheelchair all of the time, this is wrong she only uses a wheelchair for any long distances. This was discussed during the assessment and I cannot understand why the OT is stating this on her report. I am now in the position I do not know who to direct my complaint to? The report is inaccurate and the OT firm are not interested, the HA are stating that they are going on the OT report and it is independent report and will not change their view on the matter.
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