thats more than what most get i bet. anyway just ignore them . but its nice you've told us as many just vanish which there is noting wrong with doing as theres nothing to ever worry about, but, it helps people in the future know you've got 3 so far, which ofcouse use every word but will in them . dx

Thanks everyone for your replies. It got sorted in the end. I'm not entirely sure how I resolved it ultimately. Nobody will tell me. I called Latam again who insisted they couldn't do anything and Iberia had to do it. I then called Iberia who said Latam were responsible and they left a message in booking system apparently. And then after 40mins with Latam, they finally relented and changed the flight. It was all very unsatisfactory customer service, but just glad to have gotten it sorted. Thanks again everyone for giving me confidence to be bold with them.

There is no actual proof of us either signing a physical agreement or electronically signing it. We can't prove anything but neither can they!

done if you look at the previous one you can see thru your blacking

Evening all, Just wanted to provide a mini update to everyone following this thread. The court has reached out to me via letter and has informed me that the court hearing will take place locally to me in High Wycombe and I will be contacted once again when once a date and time has been allocated. Currently, I am just waiting to hear from the court. I will keep you all posted. Thanks

Yeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees! Well done on your victory!

I've had to hide your post. You've left reference numbers for both BWLegal and NCP showing.

you have no legal rep you are representing yourself (a LiP) nor are you acting for someone else as one you are a litigant in person - joe public against the system.

agree with dx. if they look back they’ll see it wasn’t a one off decision. Additionally: if it was a one off decision that day : how come you had the 11-15 oyster already? You / your friend don’t have to tell them it has been for 2 months if they haven’t asked. That doesn’t mean it would be good to get caught in an obvious lie that this was a spur of the moment error.

As dx already said... ...BIG SIGH!

Your phone provider is the third party and not subject to your dispute.

Not really as Court Orders are not normally given out for none emergency reasons and disclosure of data isn't really one....particularly from a third party

While you're waiting for Andy, what are your thoughts on sending an SAR? HB

And if you want to cause some trouble for Monzo or anyone else that has gotten under your skin, then this is how it is done: You can make a valid request for an SAR over the telephone. A verbal request is perfectly acceptable. Very few people seem to realise this – and in particular bank staff don't. Their staff development such as it is has been to advise customers to make request in writing or to fill out particular forms et cetera blah blah blah. Wait for all this hassle to die down. Having read our customer services guide so that you record the conversation Telephone Monzo. Satisfy all their ID checks so tha

Thank you and apologies for the delay (I’ve had a lot going on and haven’t been able to focus on this). I appreciate your help. I’ll send the revised letter confirming I will take to court. many thanks

the allocated time means NOTHING. dont forget NO-ONE inc the judge has read ANYTHING until moments before they enter. you'll be out there in <10mins smiling with every chance you'll get £275 back if the wind is blowing you way.

I have sent the above with the following included.

illegal = a criminal matter sorted in a magistrates court. unlawful = a civil or contractual matter sorted in the county civil courts.