bongobaz v citi ****won****

[bongobaz]

just looking for some help!!

i sent my dpa request to citi financial on the 21/6/06 by recorded deliver and have check on the royalmail web site and it was received on the 22/6/06 and signed for.

i have heard nothing back and was wondering if i should contact them to make sure they have the request??

i have looked everywhere for a contact number but cant find one?

the dpa was sent to data protection officer po box 49920 se5 7zf

[lickthewallfatboy]

they are an absolute shower!!You should get your statements and details ok,but you will most likely have to push them all the way on this.I know we have had to!!

[bongobaz]

they are an absolute shower!!You should get your statements and details ok,but you will most likely have to push them all the way on this.I know we have had to!!

 

should i contact them again to remind them of the 40 days or just sit and wait??

[lickthewallfatboy]

if you have a record that the letter was received,just work to the timetable and react accordingly as deadlines are reached. You are in control now!!

[bongobaz]

will keep you all posted!

[bongobaz]

still not had any reply or acknowledgement from citi about my dpa request.

sending a reminder letter today telling them they received it on 22/6 and clock is ticking till 1/08

[pj41]

Hi Bongobaz,

 

In my experience they all push it to the wire you'll get the info on Saturday29th / Monday 31st

[bongobaz]

had a reply from citi yesterday!

sent me a letter saying the are sending the statements and have sent me a form to fill in with 2 ids if i want a copy of any manual intervention!!

sending a letter today thanking them for reply and telling them they have till to 1st aug to send statements!

[davisc02]

If this happens to me i'm going to send them the 1st stage letter with an "estimate" of charges, £4999.99, that'll soon get their finger out.

[bongobaz]

If this happens to me i'm going to send them the 1st stage letter with an "estimate" of charges, £4999.99, that'll soon get their finger out.

 

would that work???

[davisc02]

Maybe not so extreme but I will be sending the preliminary letter with a generous estimate. Most of the banks i'm dealing with I do have some statements showing various charges and I will be estimating the charges on those i.e 6 X Citicard statements = £250 X 12 (6 years) = £3000 + bits and bobs. If they can't supply statements within 40 days not only have they unlawfully nicked your cash they've then failed to supply your data, how cack will they look.

[keren29]

I called Richard Cooke, the Compliance guy and my statements arrived the next day. The statements are arriving quickly on his desk, but he is snowed under then going through and detailing any 'manual intervention', which he told me is any time they have refunded your account manually, or have had to call you. I said send the statements and that Iwas happy to receive any manual intervention details when he reached me in the pile.

 

HTH

[baconbuttyman]

just looking for some help!!

i sent my Data Protection Act request to citi financial on the 21/6/06 by recorded deliver and have check on the royalmail web site and it was received on the 22/6/06 and signed for.

i have heard nothing back and was wondering if i should contact them to make sure they have the request??

i have looked everywhere for a contact number but cant find one?

the Data Protection Act was sent to data protection officer po box 49920 se5 7zf

 

send them a consumer credit act request for your original signed docs also, if they dont send them in 12 days the debt comes unenforcable, after 30 days they commit a criminal offence, i have got them to wipe my £2400 slate clean, also they are paying the money back that i paid them, they are useless at keeping the docs ect, wot you got to lose

[jannercobbler]

whats a consumer credit act request? do we have a copy somewhere please or can I just enclude it in the original S.A.R - (Subject Access Request) as surely it is a relevent documents to your account??

 

 

Its ok found the answer in another thread.

[bongobaz]

send them a consumer credit act request for your original signed docs also, if they dont send them in 12 days the debt comes unenforcable, after 30 days they commit a criminal offence, i have got them to wipe my £2400 slate clean, also they are paying the money back that i paid them, they are useless at keeping the docs ect, wot you got to lose

 

do you have a copy of the cca request??

i found one aim at dca but not credit card companys??

[bongobaz]

i finally got my statements through on 5th aug! after sending the non conformance letter after the 40 days where up!

prelim sent 7th aug for £766.33 including interest!

[pford]

do you have a copy of the cca request??

i found one aim at dca but not credit card companys??

 

have a look at this thread helps loads on cca requests and for the template letter have a look here letter n you want works for both

[TBeckett100]

DOES ANYONE HAVE CONTACT NUMBER FOR RICHIE COOKE? I sent in £10.00 fee and DPA weeks ago and it hasnt been cashed!

[bongobaz]

received a "sorry your not happy" letter today!!!

[jackson1972]

had a letter offering £351 today!!

the difference between "25 and £12 charges!!

sod off letter in post tonight wanting full settlement!

suprised they responded after the prelim!

[bongobaz]

filed my mcol against citi last night so will keep all posted!

[bongobaz]

I filed my MCOL claim against citi and receoved a letter stating they were defending.. i then had a letter and QA from Northampton court stating the case was being transfered to my local court (mansfield) which i filled out and sent back to the court in mansfield.

i now received a letter (notice of transfer of proceedings)from mansfield court yesterday saying my case has been transferred to the Salford County Court for allocation! with a copy of a general form of judgment of order from mansfield court saying that upon the judge reading the allocation questionaires he has transferred the matter to Salford.

is there anything i can do??

i know i read i thread from lickthewallfatboy and found a letter about getting the case sent to your local courts but my case was sent there then now sent to salford.

is there anything i can do??

[livelylad]

hi which is your court and have you been given a hearing date?

[bongobaz]

there is no hearing date on any paper work i have received.

just the letter from Mansfield court saying they have transferred it to Salford.

I was wondering if i can send a letter to Mansfield Court asking them not too??

i want to get the letter out in todays post.

[MARTIN3030]

Yes same question...........have you been given a hearing date ?