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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cooperative Bank loan with mis sold ppi


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It was implied that taking out a ppi was essential in order to obtain a loan from the Coop Bank .I wasn't asked about any existing or previous medical conditions,

which unfortunately I have.

I h ave sent 2 letters ,starting early in June! I took the loan out in 2005,retired on health grounds in 1990.

Today I have filled a Financial Ombudsman form in, their last letter ie. Coop Bank, after a14 day deadline, was a delaying letter!!

I :) :) have also sent copies of correspondence.

I feel there is a good chance of mis selling.

Ido hope it doesn't take too long!!!

Wish me luck!!!!!

Pinada golf lady

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It was implied that taking out a ppi was essential in order to obtain a loan from the Co-Op Bank .I wasn't asked about any existing or previous medical conditions,

which unfortunately I have.

I h ave sent 2 letters ,starting early in June! I took the loan out in 2005,retired on health grounds in 1990.

Today I have filled a Financial Ombudsman form in, their last letter ie. Co-Op Bank, after a14 day deadline, was a delaying letter!!

I :) :) have also sent copies of correspondence.

I feel there is a good chance of mis selling.

Ido hope it doesn't take too long!!!

Wish me luck!!!!!

Pinada golf lady

 

Hello,

 

Will watch with interest, Good luck and keep us posted.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Hi,

I think you may have a bit of a wait with the FOS, though they should be a bit quieter just now with the test case for bank charges putting claims on hold.

 

Good Luck

 

Ian

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

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Hi there,

 

I think you will have to wait at least three months before you get a response from the FOS, i have been waiting six months and have just been informed that they are now dealing with it.

Of course now the bank charges are on hold it should speed up but they will take more than a couple of weeks before you hear anything.

 

All the best

 

The big g

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Hello all,

 

Had a letter from the Financial Ombudsman office informing me that my claim is UP HELD due to the way the PPI was sold,mainly on the lack of information regarding other PPI options at the time of selling.

So as the commercial says " happy days "

 

The Big G :)

 

Hello Big Grin

 

What excellent new for you, well done. This news will be a inspiration to others who are becoming a bit dispondent with this process.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Hello Big Grin

 

What excellent new for you, well done. This news will be a inspiration to others who are becoming a bit dispondent with this process.

 

Hi HHNF

 

Yep it's good news, the contents of the letter contained a damming view of the broker ( happy days ) but what was pleasing to see written was that the FO overall feels that this type of insurance is aimed at the loan company/broker and insurance provider. They are the only winners not the protected so i feel that the FO will side with the office of fair trading who are currently investigating the practice.

So for everybody out there with this type of policy it's basically not worth the paper it's written on, get claiming back!!!!!

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  • 1 month later...

:) PPI claim with Coop . Bank with the FO since September, sent loads of information to them. Telephoned today, they have already written twice to the Bank asking for info., so I think cases must be moving reasonably quickly.

Hope that will encourage anyone who is thinking of going down the FO. route.:) best of luck Pinada golf Ladyx

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