'Ave it' v Natwest HELP

[Ave_it]

Firstly, what a great website!

 

Can anyone help?

 

I recently sent a standard letter to my bank asking for unlawful charges from the last 6 years to be refunded, £4,395.96!!!

 

NatWest replied, then 2 weeks later sent copies of statements.

 

I highlighted the charges and returned them along with the LBA.

 

NatWest have now replied only 1 week later, they have said that they are assessing the claim and this may take 6 - 7 weeks but maybe sooner if they are able.

 

Do you think they are just trying to delay things and that I should just go ahead with the court action?

 

I keep thinking that the longer they drag it out, things may change and the bubble will burst.

 

Thanks in advance for any help.

[Michael Browne]

I highlighted the charges and returned them along with the LBA.

 

Tell me you kept copies. If this goes as far as a hearing date (and it almost always does), you will need to submit a court bundle, which needs to include your statements.

 

I think you should send for a 2nd set.

[steven4064]

To answer your question - this is a standard NatWest response. Give them 2 weeks and then start a court claim. But do as Michael says - make sure you have a copy of the statements - either copies you (hopefully) kept or a new set.

 

Steven

 

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[Ave_it]

I should of kept copies, but there were just that many of them. I think I've still got my own copies which have been sent monthly anyway, just need to drag them all out.

 

Thanks for your help.