Norwich and Peterb'r'h

[wolfie8752]

I'm new. Hello. Taking on Norwich and Peterborough for £4300 bank charges. One day to save themselves some money they sent me a letter saying "consolidation of bank charges £160".

[MARTIN3030]

Welcome to the site.

I suggest that you do some reading and then start a thread of your own.

N and P are not as widely known as the big boys but nevertheless there have been a few successes.

[bettyboo1923]

Welcome to the site.

I suggest that you do some reading and then start a thread of your own.

N and P are not as widely known as the big boys but nevertheless there have been a few successes.

 

 

I think you'll find there have been quite a few successes - many without having to go to court.

 

take a look on penaltycharges.co.uk on the N&P thread - altho' not many compared to the big banks, all successes and relatively easy compared to most of the others.

[wolfie8752]

Thanks for your support. They ignored my letter threatening them with court action so I did the court action. Wonder if they'll reply now?

[bettyboo1923]

Hi

 

I'm surprised they ignored your letter as they are usually pretty quick in replying. Maybe they are getting quite a lot more claims now than when I did mine. Read some of the threads on penaltycharges.co.uk. I think a couple of them actually filed in court. Try giving the banking operations manager - David Presland - a ring. He is actually a very nice man, quite approachable and easy to talk to. He seemed very keen to avoid court action so may settle quickly.

[Rhino69]

Hi!

I was with N&P and got a load of crap from them until I wrote personally to the Chairman, Matthew Bullock who responded himself.

David Presland is in my opinion a waste of time!

 

Write to him at the Peterborough address or hand i your letter to your local branch and get a proof of posting signature.

 

Rhino69

[wolfie8752]

Hello again,

It seems the timing was poor. After doing Moneyclaim Online last night I got a letter from them this morning offering full settlement of charges but not of interest as they say it is discretionary and not appropriate in this case. They offered £3170 of my £4300 claim.

I tried to stop the claim but was told I was too late. So it looks like they will be getting it in the post shortly. The thing is they have offered this money with strings and I'm not sure how to deal with it.

Option 1. Maintain my account with them but accept their terms and conditions including the charging structure and that any future charges will stand in full.

Option 2. Close my account on 6 Aug 2007, clear all outstanding balances and receive a cheque for remainder.

Ideally I would like my refund and my account to continue but they want me to tick one of their options and return it in the post. Dilemma.

[bettyboo1923]

Some will tell you to send the form back crossing out what you don't agree with. Difficult decision. when I claimed it was for my son and girlfriend. they decided to keep account open and agree to charging structure. I think the assumption being - after talking to banking operations manager - that if they claimed again then their accounts would be closed. hopefully now that they are out of the viscious circle of charges + interest = more charges etc then they can keep in credit. having said that now that you have already claimed online I think you should wait until N&P receive that from the court before contacting them again, as you will now presumably want at least the court costs if not the interest. only my opinion of course.

[livelylad]

You dont have to accept the conditions, even so you can not sign away the legal right to challange unlawful fees. Its your claim against them they can not impose conditions on you.

 

Thread moved to other institutions forum.

[jubaxt]

what is the best number to contact someone on re charges

[Chickenlicken]

whats the latest on your claim?

With references to the strings-I wouldn't sign anything. It should be a full & unconditional refund. (thats what ive done anyway)