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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Seminole v Abbey: £10,235 RECEIVED


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Congratulations Seminole!!!

Regards,

Bean

Lloyds TSB - 27/11/06 - £6377 paidrest with FOS

 

SETTLED

Cap One - 6/10/06 - £875

Lloyds TSB (MC) - 20/10/06 (BY DEF) £372

Hitachi Cap - Nov. 06 - £207

Citi Cards - 28/12//06 - £220

Monument - 23/1/07 - £889

Barclaycard (Mrs. Bean) - 19/2/07 £376

Opinions / advice of Bean are independent, informal, without prejudice, without liability, not CAG endorsed. If in doubt, ask a qualified professional.

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Well Done Seminole,

 

I have just read the whole of this thread as I was directed here by Karnevil. I have a rather large claim that I need your advice on. My thread is simcap v scabbey national.

 

If you have time between spending spree's, please could you take a look.

 

Simcap.

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Hi Semi

 

The papers might be more interested now after the news item this morning stating the banks profits have risen due entirely to their penalty charges.

;) nn

FAQs: click here: http://READ THESE

 

Any views or opinions expressed are in good faith, to the best of my ability. I don't like to admit it, but I have been known to be wrong. Check other threads and if in doubt, seek professional advice.

 

 

Abbey: SETTLED IN FULL:lol:

BoS M/card SETTLED 27/09:lol:

Aqua CC (Halifax) SETTLED 28/06 :lol:

GMAC Request for refund 14/6; Prelim 31/7; LBA 11/9

First National Mortgage Data Protection Act sent 14/6 Statements 26/7

Cap 1 - SETTLED IN FULL:lol:

Abbey x 2: 50% offer refused AQ filed

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Hi Semi

 

The papers might be more interested now after the news item this morning stating the banks profits have risen due entirely to their penalty charges.

 

Check out the story on the BBC site:

 

BBC NEWS | Business | Banks 'reap more' from accounts

Abbey - Won DPA Claim - Aug 06 and got bailiffs in to recover my court costs of just £30.00

Abbey - Won Charges Refund of £1050 - Nov 06

Egg - Recovered £220 due to Customer Services misinformation - Feb 2007

Nat West - Prelinimary Letter to recover on Credit Card charges £30.00 sent March 2006. £25.40 offered - rejected and the bank reckons that this is it's last word on the matter. We'll see if that's still the case when it reads my N1 form sent recently. It has until the 17th April to respond or the N1 will be submitted.

 

Please check out my web site www.BankChargesScandal.co.uk for Research, Useful links and my story.

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It's also here:

business Stories

 

I like the bit that says:

"The 13% hike came from overdraft charges and penalty fees on bank accounts and credit cards."

 

and further down:

 

"he added that "much of the increase" was because of "vastly improved means of communicating with the customer" through targeted mailing and improved product offers."

 

What vastly improved means??????

;) nn

FAQs: click here: http://READ THESE

 

Any views or opinions expressed are in good faith, to the best of my ability. I don't like to admit it, but I have been known to be wrong. Check other threads and if in doubt, seek professional advice.

 

 

Abbey: SETTLED IN FULL:lol:

BoS M/card SETTLED 27/09:lol:

Aqua CC (Halifax) SETTLED 28/06 :lol:

GMAC Request for refund 14/6; Prelim 31/7; LBA 11/9

First National Mortgage Data Protection Act sent 14/6 Statements 26/7

Cap 1 - SETTLED IN FULL:lol:

Abbey x 2: 50% offer refused AQ filed

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  • 3 weeks later...

Seminole I have read through all of yours and Alanfromderbys threads and cannot find the answer to my query. basically my husband has recieved a court date for DPA refund of £30 and I wondered if either you or alan recieved a court date and if so did abbey turn up, pay the money or what. Please could someone let me know

many thanks

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"However, having reviewed the schedule of charges supplied under cover of your email dated 6 July 2006, we note that your claim includes various charges which were incurred more than 6 years before the date on which you issued your claim (13 June 2006). We would point out that you are prevented from reclaiming these charges by the Limitation Act 1980.

In particular, you are not able to reclaim the charges you have listed as incurred during the period 30 September 1999 to 30 May 2000."

 

From Seminole's post.

 

How does this leave the argument that we may be able to go back further than 6 years? - see Bankfodder's thread in "general".

Are you going to try and argue against this? That the banks were deceiving you as to the true costs of the charges?

I ask because I am interestd in going back beyond six years.

 

I don't know if this has been mentioned before, but I'll post it.

 

If the Defendant does not allege that an action is time barred by virtue of the Limitation Act 1980 then they cannot rely upon it at a later date.

 

CPR 16PD 13.1 "The defendant must give details of the expiry of any relevant limitation period relied on."

 

I remember seeing it somewhere more explicit and will continue to look.

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hi semi

i am persuing abbey for £8000 and i presume that this will be fastrack.this is from a business account although not a ltd account so i assume consumer law will not cover it.will i still be able to ask for full disclosure as section 18 is in consumer law isn't it? i'm a little confused.dla have today filed abbeys defence so i need to know which way to go with this now.if i can ask for full disclosure so much the better.

thanks

les

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