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RBS credit card final offer..


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Hi,

 

I sent prelim+schedule for refund of approx £200 charges on my RBS credit card.

I received a letter today from cc customer relations offering me £18-they say this is the difference between the original charges of £15/£20 and the £12 recommended charges.

Most of the £200 charges are recent, and are £12 late payment/overlimit fee charges. Is this a standard letter, can I still claim the £12 charges?

 

thanks!

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As the £12 in no way actually reflects their costs, and as such is a penalty charge, of course you can claim back the £12 fees.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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