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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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maxt2001 v A&L. iwill win!


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just recieved a defence from wragge & co . it states that i have failed to particularise the claim against them adequately or at all and i am requested to particularise each and every charge.

this was done on the spread sheet that was stapled to my N1 claim forms, should i send them another one anyway or is this just another standard letter?

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just recieved a defence from wragge & co . it states that i have failed to particularise the claim against them adequately or at all and i am requested to particularise each and every charge.

this was done on the spread sheet that was stapled to my N1 claim forms, should i send them another one anyway or is this just another standard letter?

 

We've all had this ... send them another spreadsheet, mention you've already sent this to A&L and the court (if you haven't do so) and state that you trust this clarifies your claim.icon7.gif

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Hi maxt2001, I'm just subscribing to your thread.

 

As you are doing multiple claims this link may be helpful.....

CPR - Parts and Practice Directions

 

I also bought and read Judge Patricia Pearls "Small Claims Procedure: A Practical Guide Third Edition", its not heavy reading and is very informative.

 

All the best in your claim - William.

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i have called the court today to ask if i needed to fill out an AQ. they have only just dealt with A&L's acknowledgement of service and they are going to send me an AQ to fill in when they work through their backlog of paperwork and come around to the defence from wragge and co.

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Just to say best of luck - do you have an actual court date yet - or just dates for filing paperwork?

 

Jansus:)

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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i dont have any dates at all yet.

the court seems to be a bit behind with their filing they have only today filed the aknowledgement of service from wragge & co, i recieved it on the 14th of june the lady at the court told me that as soon as they get around to proccessing the defence papers they will send out an AQ for me to fill in.

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i have just recieve wragges allocation questionaire. they reckon that the hearing will take 3 hours. i cant wait to see if the judge asks for standard disclosure as i have requested on my A.Q.

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  • 2 weeks later...
  • 1 year later...

hi, it has been a while since i posted on the site, i have just recieved a letter from A&L's new solicitor informing me that they are replacing wragge & co. hopfully i will get adate or result soon it will soon be 2 years since i filed my claim.

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There seem to be quite a few of these letters being sent out. I haven't seen the letter yet, but im sure I will in the next day or so.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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