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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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chubbas dad v reliance & fester


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oooooooooh on a more serious note.if a claim was issued on the 21 may 07,when would the 14 days be up?:rolleyes:

Yep, Yesterday?? Check MCOL

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:mad: hmmmmmmmm,checked mcol,and it wont let me win by default:mad: says that the defendant is allowed 14 days,but i thought the same as you.so maybe its 3 days after issue that its served and so the 14 will be up on thursday?omg im stressing again:mad:
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I cant remember now...If they have sent their defence is it 14 days or 28? If it says 14 days i'd ring MCOL or email them and check, they'll be able to confirm the dates for you.

J

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:eek: on this claim (with lloyds) its 14 days because they have not submitted a defence.i will try everyday this week to win by default, then on friday if there is no change i will contact the court:-D
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Fingers crossedXX I'm not sure how LLoyds work, some of the banks do'nt file a defence and people win by default. Good Luck, lets hope this ones easy.

Jen

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hiya

 

have they acknowledged the claim? cos they have 14 days to acknowledge then when they do they get another 14 days to file the defence (I think thats how it goes), then you might or might not get allocation questionnaire to fill in. If they haven't acknowledged then v good think you can get judgement. If I have got that wrong then someone will say.

 

kate

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:D ty jenny.still trawling through some threads.hopefully something will happen tomorrow.mail , cheque , settlement, thanks, all done and dusted.(if your lookin in mr wragge or a & l peeps) gimmee my mony, and stop any further embarrasement to yourselves ..........................................please:)
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:x no post today........and still, the returned cheque offer has not been signed for.so i presume it has not been delivered.:x on the bright side the letter to wragges has been delivered,so they are getting a taste of their own medicine today.that makes me feel a bit better:cool:
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1245 PM on the 30 may 2007.recived my offer of settlement,and i cant stop laughing. i claimed £4037 and the offer is for £472.50.:p i have the scissors handy, and a nice new envelope and stamp.the letter is stateing the difference between the £12 charge and the usual ex gratia basis......... blah blah blah......;) its on its way back to them today, post haste, with the thanks but no thanks letter.:)

that letter was sent on the 31 may 2007,via track and trace.to my dissapointment, after speaking to the post office today,i have been iformed it has not been signed for and will be classed as lost on the 18 june:-x i am so annoyed with the post office :-x and with a & l, if they have not signed for it on purpose i cant prove it ,and wont be able to prove i sent there cheque back.i am going stir crazy now.any advice from anyone plz:smile:

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Hi Luvvy....Try not to worry, i didnt send my chq back recorded, but i wrote to wraggies and asked them to confirm receipt. You have covered your back and have postal receipt....thats your proof...and of course they can check the chq hasnt been cashed. You've done your bit!!

Jen

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:D hi luvvy...................that has realy sorted me out,:smile: ty jenny.i may just pop another letter to a & l in post saying, nty for the offer, and sorry its been lost in post, but heres another,unfortunately your chq is missing but i aint cashed it .................i pwomise:rolleyes: what do you think worth a shot????
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I got an offer through today a measly £530 (mine is over £2000 claim). It's the SECOND time they've offered me this amount! They sent a cheque when they sent me the first offer and said I should destroy the cheque or send it back so I don't think they'll pursue you too much about the cheque as long as it hasn't been cashed that's the main thing. In this offer I just received they gave me an envelope to return my response in and said that they would credit my account immediately if I accepted. I guess it's just more ways of trying to tempt people into discontinuing their court claim...

 

Don't give up!

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I'd just ask them to confirm in writing they've received it??

then its not sounding as though its been lost...u r just chasing it up.

Jen

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:D ok i have penned the please confirm reciet letter, :smile: and enclosed the last letter,:smile: and a copy of the claim (mcol) form for good measure:smile: post that special delivery so its gauranteed tomorrow:D
not gonna post it today as it will get there on a saturday,gonna post it on saturday so its delivered on monday.i think thats what happened with the last letter.see i told you blonde dont suit me .:grin:
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got my acknowledgement of service from lloyds today,so now i have two cases running a few weeks apart,hooooray for me.gonna be tuff doing both at same time. but im gonna try to enjoy it again like i did at the start :Dthe solicitor is in brighton-sechiari clark and mitchell.anyone else had dealings with them?

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got my acknowledgement of service from lloyds today,so now i have two cases running a few weeks apart,hooooray for me.gonna be tuff doing both at same time. but im gonna try to enjoy it again like i did at the start :Dthe solicitor is in brighton-sechiari clark and mitchell.anyone else had dealings with them?

 

I admire anyone who takes on more than one bank at a time:rolleyes: Mind you, surely no bank are as "stubborn" as A&L:-|

 

x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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:D eeeeeeeeeeeeeeeeeeep up so early on a saturday!!!!!!!thanks mimi, but i didnt intentionaly get them going together.my partner was doing hers and now i seem to be doing it lol.i heard the door and rushed out of my bed,but it was only a freebie paper ....................no heavy duty bank cheque to feed my account with :( soon......second post .......we wait impatiently for the second:D by the way .morning all.chins up and best foot forwards,stiff upper lip,break a leg,and hang in there,phew cant think of any more, laters . chubbs:cool:
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