Neal vs Coop

[princess roxy]

So Neal ,you have not claimed any of the fees in the ....debit interest column. and none of the £6 (priviledge account fee) inthe fees column

[mnealio]

i'm confused what do i send or fill in is it the MCOL or the N1 and whats the difference? also it's over the 14 days now since I sent the LBA still not heard anything.

[jubaxt]

same thing basically but the mcol is online-you need to fill it in then pay online for your court fees-wont accept electron payment-if you use mcol you need to then post your charges list to nottingham seperately.

 

if you use n1 instead you can either download it from the templates on here or collect one from your court-it then needs to be completed,copied and then sent or taken to your court with the fee-i went to our court last week for a n1 form-it comes in a pack with guidelines for completion but there are loads of threads on here to advise how to complete it

[mnealio]

Thanks Jubaxt.

[princess roxy]

Neal you need go on to the MCOL website, and fill in a claim form,quite easy, anything else you need ,let us know

[mnealio]

Thanks Princess

 

need help regarding the 8% interest, right i've done the calculations for charges without the 8% which I already send the bank, now when I put in the same charges in the spreasheet to add the 8% and it shows "number of days" what do I put in there? because when you change the days the 8% interest also changes! I don't want to make a mistake when I send it to mcol.

 

 

[jubaxt]

hi-when you fill in your spreadsheet it should automatically fill in the number of days column based on the day you do it-you shouldnt have to touch that column

[princess roxy]

Hi Neal did you get my private message?

[mnealio]

hi princess, sent you a message back

[mnealio]

received another letter from the co-op today (9th June)

 

I refer to my previous letter, unfortunately, we are still require more time to fully investigate your request. I would like to reassure you that we are still looking into your complaint within FSA guidelines. (and that they will be in touch within the next 4 weeks!

 

 

they said within 4 weeks when I received their first letter basically exactly the same as this one and I received that 10th may.