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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Fitz v Barclays **WON**


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Called the court today, as suggested, told them the situation and they said it was fine just send them in as soon as possible, think I might call the bank first though, see if they want to give in yet.

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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yeah sure, sorry meant to do this on my last post

 

it says:

 

1. This case is one of a number listed on the same date. Both parties must be ready for trial on this date

 

2. If the claim is settled, the claimant must promptly give notice in writing to the court stating that the claim is discontinued

 

3. Any party may rely as evidence on a statement of case (if verified by statement of truth). Evidence of witnesses will be given in writing only, by way of sworn affidavit or witness statement verified by statement of truth.

 

4. Any witness evidence of documents to be relied on by the claimant must be filed at court and served on the defendant not later then 21 days before the hearing. Any witness evidence or documents to be relied on by the defendant must be filed at court and served on the claimant not later then 7 days before the hearing.

 

5. It will not be neccessary for any party to file or exhibit a copy of the OFT report 'calculating fair default charges in credit card contracts' though it may be referred to in any written evidence.

 

6. Each party must provide its documents and written evidence (including a copy of any statement of case relied on) in a single bound paginated bundle clearly marked on the front with the case number and names of the parties

 

7. No cross examination of witnesses will be permitted, except with the permission of the court.

 

8. No expert evidence is permitted (this does not prevent a suitable witness on behalf of a bank or card provider giving evidence of fact as to the manner of which charges are determined by it.

 

9. The claimant must include in his/her bundle of documents a full list of charges disputed, specifying the date and amount of each and the reason for it.

 

10. If any party relies on written submissions or a skeleton argument, it must be filed at court and served on the other party at least 2 days before the hearing

 

 

So they just want me to send in the standard court bundle which they said I just need to do ASAP but I may call tomo morn to see if they want to settle as the court date is very close

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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cheers for the help.

 

I cant seem to use the links on the 'basic court bundle page' to get to the early day motion or OFT summary report, anyone know another way to get them

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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your a star, and yes I have noticed that you had already put the EDMDetails link in your last post, I think I need to go to bed, my eyes are going fuzzy

 

cheers:)

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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5. It will not be neccessary for any party to file or exhibit a copy of the OFT report 'calculating fair default charges in credit card contracts' though it may be referred to in any written evidence.
i didnt post the oft due to ^^^^^
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yeah thats cool, I noticed this, theyre obviously sick of receiving the blooming thing, just wanted to have a read over it my self, cant hurt

 

thanks again

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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just to let you know I called Barclays today and spoke to thomas Hickey as he is dealing with my case, he was very polite and helpful. I told him my court date was the 30th july and he said he would look at my file and call me back he even gave me his direct number in case he didnt so that I could call him.

He also said, in his words

 

'I will have a look at your file and get back to you next week but chances are we will settle in full with you before court'.

 

I'll send my court bundle off on monday though just in case and await his call

 

DONT BE SCARED TO CALL THE LITIGATION TEAM THEY'RE REALLY NICE PEOPLE.

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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  • 2 weeks later...

Hey all

 

Got a letter from B's on thurs agreeing to settle the full amount, but they only stated the amount that it stood at when I filed on MCOL. I phoney thomas hickey and told he it was now more then this and he agreed to add the rest of the interest on, no hassle.

 

Im not declaring this as case won yet, not until the money is in my account but its one step closer. He said it should be in by next thurs.

 

Cheers guys

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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Cheers saintly,

 

Theres no chance Im doing that until I can see the money in my account and I have already sent the court bundle off so all up to date with the court, just have to see if the money is put in my account this week

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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woo,

 

the money went into my account today so all settled and done, little fitz whooped big barclays a**e. Thanks for all the help with this especially saintly as you seem to given the majority of advice. Im obviously gonna stick around and give as much advice as I can to others now that Ive gone through the process. donation 'en route'. Bring on Lloyds TSB, your next, be afraid.

 

Cheers

 

Oh and I just heard that OFT and the banks are going to court over these charges, interesting

Barclays Bank - WON :-D

Virgin - Sent N1 form

Lloyds TSB - waiting for court case to end

Egg - WON :grin:

Barclaycard - statements sent for

Halifax - statements sent for

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3401789362

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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